Not delivering preorder keys on-time Used to have good experience with the website. But I just had a bad experience with it recently. Preordered Eiyuden Chronicle: Hundred Heroes Deluxe Edition almost half a year ago, because I could get 20% off due to my Humble Choice subscription. It's stated that 48-hour early access is included in the deluxe edition preorder. But, now, 12 hours into the early-access period, I still don't have the key. It's just frustrating, as the customers of some competing websites already got their key. Tried contacting customer support but they don't work on the weekends and they have a 14-workday average response time, so I doubt it will be helpful. Won't recommend pre-ordering from this website if you want to get the key on time. Update: received the kay about 28 hours after the start of early access.

Scammers steal money It feels like this is not a normal site with keys, but a bunch of scammers. The order was canceled twice, but the money was debited from the card. The support service does not respond for a very long time (although 14 days, as indicated on the website, have not passed). I don’t advise anyone to use their services unless you want to waste money and spoil your mood.

It's like opening a birthday gift every… It's like opening a birthday gift every month when you subscribe to humble monthly. The games aren't always the kind that I enjoy, but it's fun to see what's in the box. Those games also make for good gifts for friends. There has been some inconsistency in the timing for monthly notifications, but I've always eventually gotten one.

The monthly subscription shrinkage The monthly subscription keeps shrinking in number of choices and so there are months that there are no games that I do not already own/want. I do not need more big titles but would like more options again even if it is smaller and less known titles. Also it seems that the donations to causes has dropped significantly losing that feel of contribution to a big help to these causes.

Lovely It's just a wonderful concept! The bundles are great because they tend to contain games I've never heard of or wouldn't normally buy alongside ones I've been wanting, and you can find some real gems that way. It's always for a great cause and I like that there are both different preset pricings as well as the ability to make your own!