Not delivering preorder keys on-time Used to have good experience with the website. But I just had a bad experience with it recently. Preordered Eiyuden Chronicle: Hundred Heroes Deluxe Edition almost half a year ago, because I could get 20% off due to my Humble Choice subscription. It's stated that 48-hour early access is included in the deluxe edition preorder. But, now, 12 hours into the early-access period, I still don't have the key. It's just frustrating, as the customers of some competing websites already got their key. Tried contacting customer support but they don't work on the weekends and they have a 14-workday average response time, so I doubt it will be helpful. Won't recommend pre-ordering from this website if you want to get the key on time. Update: received the kay about 28 hours after the start of early access.

Gives to charities, pay what you want Good idea for buying games you aren't sure you want to pay full whack for. Introduces you to indie games you might never have played and you can also donate your payment to charity. Works seamlessly with Steam, never had any issues with redeeming the keys

Downloadable books at low prices I have bought digital books from Humble Bundle several times and had virtually no issues doing so. If the books are ones that would be useful or interesting to you, the value is hard to beat. All books are downloadable in DRM-free PDF format and many are also in EPUB and sometimes MOBI (Kindle).

Excellent source of books and games I have bought several bundles of books from Humble Bundle over the past few months. Each bundle contains anywhere from twenty to forty (!) books, all grouped together under a single category (art books, comic books, how-to guides, tabletop role playing games, etc). Most of these books were originally published a few years ago, and they are now available on Humble Bundle for VERY low prices compared to what they would cost individually. If you are interested in the subject matter, this is a great deal. I download them as PDFs, and they are all high quality in terms of image and contents.

Scammers. Not giving me my money or the bundle Not good anymore. They are scamming people. I paid the full amount of a bundle to get every game and I didn't get anything. In the support I gave them the transaction number and the confirmation that my bank sent the money. Their answer was that they haven't received anything. Support isn't helping me and they're dodging my questions. Don't buy anything from them. They were good years ago, but it went downhill real fast