Polite and efficient service I failed to meet my post offices pickup-timeframe, when my package was sent back to Japan Gamebaz contacted me within the same week and arranged for re-shipment right away. I was very pleased with the fast and efficient service I recieved, the Gamebaz staff I talked to in the process was very polite as well.

Great site, great selection, excellent service! I know in a world with so many online scams, it's hard to find a good business, but gamebaz delivers! This would be the 3rd time i order products from Japan, but i have to say i was very impressed. The service was awesome, the selection was incredible, and the service excellent! I contacted customer service as well, and i got my question answered in a timely manner and the host was extremely polite. If i need anything else they have, i won't even hesitate to use them again.

Would recommend. As I wanted to get some gifts for some friends, it turns out GameBaz was the only one that carried the product. I was reluctant at first to purchase, provided that there were no recent reviews of the website (last review dated to be about 2011.) [Google didn't even show this website. Huh.] I put in the order, and the quote was 5-10 business days, which I was provided with an order number and was able to search up my order online. After 7-8 business days, I began to slightly worry, as there had been no changes in the order details. I sent an email to GameBaz, in which I received a reply in under 10 hours that was an actual email, not a copy-paste or automated email. It explained the order/shipping process, and that I should be getting an update shortly. The email was not in broken English, which is always a huge plus. At the 10 day mark, the order was 'shipped' and a tracking number was there, in which confirmed the shipment. 1 - 1 1/2 weeks later, the parcel arrived in a box, in which had a good amount of packing material as to not break the product. Well worth the experience, I ordered a second item, to be sent to a different country. Product was sold out, and in lieu of that, was a 'Request Quote' option. Did the request quote, and in under 10 hours, received a quote, and any details that was about the product. Because the product had a Used 'Limited Edition' item, they confirmed that the accessory was also there, and that the 'New' product was approximately 5x more expensive. Agreed to the order, in which I processed through PayPal, and in approximately 8-9 business days, the order was sent out. Extremely satisfied with the response/response time from the company, and the overall experience of the transactions. Will definitely recommend for people who are looking for exclusive products that aren't sold in North America (as I live there.) The order processing time is a downside, but provided in general, is well worth the wait, as the prices is one of the cheapest, depending on what product you want. TL;DR: Would recommend, no issues with two orders.

Excellent Games, fast shipping, secure shopping I ordered some Game Cube games. All new and at a resonable price. Fast shipping, quick order processing, overall excellent service. Recommend it to every passionate gamer or collector, as you will find some rare games either as new or pre-owned :-)

good customer service I ordered an used GBA Rockman EXE from them, and they told me about a color wear out on the package and asked my permission before they send! I was very impressed by their service.