Disappointed I bought a game, and after a cople hours without receiving it, I contactes them. Then they told me that they had no stock, and got me a refund. I don't think I'm the one supposed to contact them in this case, and if they had no stock, the purchase shouldn't be accepted, or at least, they should've been the ones that contacted me to inform about the problem.

Good Service, Lacking Site Sometimes the site has loading times that are just abyssmal. Which may be the most annoying thing about it. Also my order didnt seem to show up in the system for an hour, BUT and this is why I love the site and would always buy keys from there again, the customer support was outstanding. I received a very quick, not standardized Answer to my ticket (some might like a more formal approach, but I like these kind of messages a lot more). The support was very friendly and helpful.

Very bad customer service Today I tried to buy a Xbox live gold membership prepaid card and after a while an automatic email replied that due to security issue my order was cancelled! Yes but in the main time my PayPal account has been debited and this is stealing money , not good. They replied that I will be refunded but why should I trust those people if they don't trust their customers ? Furthermore this is a waste of my valuable time, why don't you call me or write me to check the security of the transaction? It is mandatory on the order leave phone and email address to contact the customer why don't do it ? I repeat I don't trust these folks and I strongly suggest to waste your time.

Pleasently suprised Always wanted to give Gameholds a try and i was very pleasenlty suprised. Quick replies to questions via E-Mail. Quick delivery of my ordered Games and the activation went through without problems. Would recommend this Service to anyone!

Delivery of key was good, user experience while buying was disastrous This was by far the worst experience I've ever had while buying something on the internet. If you don't want to deal with fraude, don't open a webshop. I couldn't believe they asked me to go out of my way and send them my ID to confirm the Paypal account I payed with was my own. I would've cancelled my order if I hadn't paid already. Delivery of the key was fast once I did everything they told me to. Getting a 3/5 because user experience was 0/2 and delivery was 3/3.