Poor customer support for non-premium servers I run a few Arma 3 communities for friends and myself. In the past 2 years I've worked with ServerBlend, today was the first time I've had to cancel an existing server subscription due to poor quality of service and support. Reason for cancellation: Poor customer support, inability to actually use the server with custom mods despite troubleshooting and using Command Line/Mod Manager, etc. Customer support reps were also unhelpful with troubleshooting. One of my community members who submitted a support ticket slightly misspelled the email registered with the server - so they got vague answers or straight up the rep just said they couldn't offer in-depth assistance because the misspelled email didn't show up in the system. After troubleshooting for about a week, Customer Support offered vague solutions instead of directly fixing the problems with the server files; they eventually performed server maintenance and a server restart after I had stated that I intend to issue a refund. Then when maintenance was done, the server had even more new issues unrelated to the original problems. Issues stemming from different causes such as default.cfg files being altered by the server restart. New problems on top of existing server issues with proper mod downloads. Waste of our time and money.

I started a Space Engineers server and it didn't start. I started a Space Engineers server and found that it downloads in a broken, non-operable state. The server won't start and mods can't load. Support has said this is a "Steam Problem" which I'm sure is possible. Since tech service is only offered from 10am-10pm, I have to wait for the issue to be resolved. If there is a known Steam issue with the install, then it should be made known before purchase.

Best service! Their support team is amazing. I have been a satisfied customer for many months now. I ran into multiple issues regarding my ARK servers. Some were my fault, some weren't, but they always replied rapidly fast (within 2 minutes last time!) and took care of every issue :) Maybe the control panel isn't as fancy as others, but the service you get is worth it!

Best Hosting on the Web I've hosted a handful of servers from this organization and they have been the most helpful out of any server hosting service I've ever experienced. Staff are happy to help and fast to reply. I've never encountered any issues with the service unless it was my own fault in setting up configuration. I highly recommend their service to anyone else. Very affordable and top of the line. Shout out to Jess within the support team for being amazing!

If you want a good server - STAY HERE If you want a good server, kind people, awesome service, attentive staff, compassionate staff, good ping, great server access, FTP access, Cluster Support, Price Matching, 24/7 Support, live chat support, good prices, great service, ARK server manager API, cross server chat, and more, you should pick this company. So far I can't be more pleased. It definitely is a little pricey for multiple servers, but they worked with me and I'm very satisfied!!! Wouldn't go anywhere else, EVER.