Poor service for a time sensitive order, canceled I made a purchase on Friday, 2/15/19, of a GTX 1070 card for $886.00. I needed to replace an overheated, and damaged GTX 1070, in preparation for a gaming tournament in a nearby city, being held on 2/23/19. I paid the maximum shipping to rush this delivery, but I received an email on Tuesday, 2/19/19, explaining: "Eurocom has charged small amount (under $2.00) to your Credit Card. We would ask that you then go online or contact your Credit Card company, and then tell us exactly the amount charged to your account. This will verify that you are indeed the owner of this Credit card. Once we have this information, we can then charge the full amount of your purchase to your Credit Card without worry that the purchase is fraudulent. The small amount initially charged will of course be removed from the amount due. Your assistance in this matter is greatly appreciated. Thank you!" The issue is that I did not read this email and respond until Thursday, 2/21/19. When I responded, it was already too late for them to ship the item on time, with the current shipping Method. Eurocom offered to attempt to deliver the item for an unspecified cost, over night for a Saturday delivery, the same day as the event. The event is held at 2pm and requires me to use a powerful and reliable system, unlike Eurocom. I have canceled the order and will purchase a new system for this event instead, as there is no guarentee that it would arrive in time for testing and installation. I will not be using or recommending Eurocom in the future.

Customer Support is scamming people I bought the laptop from them Eurocom X9E2 and in December 2019 I have my screen replaced, I paid them $1250 and in June 2020 the screen get covered by dead pixels and I send them photo and asked for the warranty replacement and they have stopped to reply to my emails. Scammers! I going to contact to legal way with them.

old model as current Only after pointing put that one of their models has now been discontinued longer than it was a current model did they retire the model of Commander(1). They were still trying to sell notebooks from 2016 are current model! stay away and one day they will go away

Worst company and purchase I’ve had to… Worst company and purchase I’ve had to deal with in my life, couldn’t stress enough how much I advise to avoid these guys. Spent around $5000aud in 2017 on a laptop from them (sky x7e2) Computer constantly lost all power and shut off randomly when running most applications including video players or any game ( would last like 5-20 mins and loose power . Support was so difficult to get a hold of , you’d be super lucky to get a hold of someone , most of the time going to voice mail (during business opening hours) which they never seem to check and call people back on . When I did get help it was back and forth for so long and being an international customer they wanted me to pay for shipping for all the parts they sent even though I received a broken computer . I spent 3 years of back and forth trying to get this computer fixed spending a lot of my own money to fix an expensive computer that never worked , eventually after so much wasted time and money and loss of interest in Computers from not having a working one for years I gave up and gave in an bought a new PC and gave up on this junk and this terrible company. To add on to this , they make you pay for shipping out a replacement part for laptop that never worked and will only ship it with their shipping provider and try force me to return with that provider that costs a lot more the other shipping providers . They said that having thermals regularly around 99c was normal This company killed my passion . Worst company ever!