Amateur E-mailed them a couple of days ago, but all I got in reply was a cut-and-paste response with a subject title that bore no relation to my query.

Customer Support is scamming people I bought the laptop from them Eurocom X9E2 and in December 2019 I have my screen replaced, I paid them $1250 and in June 2020 the screen get covered by dead pixels and I send them photo and asked for the warranty replacement and they have stopped to reply to my emails. Scammers! I going to contact to legal way with them.

Poor service for a time sensitive order, canceled I made a purchase on Friday, 2/15/19, of a GTX 1070 card for $886.00. I needed to replace an overheated, and damaged GTX 1070, in preparation for a gaming tournament in a nearby city, being held on 2/23/19. I paid the maximum shipping to rush this delivery, but I received an email on Tuesday, 2/19/19, explaining: "Eurocom has charged small amount (under $2.00) to your Credit Card. We would ask that you then go online or contact your Credit Card company, and then tell us exactly the amount charged to your account. This will verify that you are indeed the owner of this Credit card. Once we have this information, we can then charge the full amount of your purchase to your Credit Card without worry that the purchase is fraudulent. The small amount initially charged will of course be removed from the amount due. Your assistance in this matter is greatly appreciated. Thank you!" The issue is that I did not read this email and respond until Thursday, 2/21/19. When I responded, it was already too late for them to ship the item on time, with the current shipping Method. Eurocom offered to attempt to deliver the item for an unspecified cost, over night for a Saturday delivery, the same day as the event. The event is held at 2pm and requires me to use a powerful and reliable system, unlike Eurocom. I have canceled the order and will purchase a new system for this event instead, as there is no guarentee that it would arrive in time for testing and installation. I will not be using or recommending Eurocom in the future.

Do not order from them Do not order from them, customer service is so cheap, I asked them a question and they were answering it two times and later they have stopped responding to my issue and no longer communicating with them. Very unprofessional, I regret I had to pay them $7K for the laptop and so many unprofessional employees there. Useless company, never order from them, there are many other better alternatives.