I canceled but was still charged I canceled but was still charged. This was supposed to be a 1 year Christmas gift. Getting a response from anyone has been very difficult and you guys are refusing to cancel and refund. If this is truly how you do business it is a horrible business practice. I couldn't afford to keep getting this and it has put me in a really bad spot. You guys lied and said you sent multiple emails about renewal but only sent one saying you were charging me and I canceled immediately. Not to happy with the customer service I have received if you can even call it that.

Nothing against the brand itself Nothing against the brand itself, just the items in my boxes were kind of lackluster, lots of very small generic items that weren't anything i couldn't have got elsewhere, no big ticket items that could have redeemed it, didn't recieve any shirts, just 2 pairs of socks, and a random micro usb cable? Not sure what for if anything, would potentially try them again, but for the price I paid some socks and keychains and a few small basic things weren't (in my opinion) worth what I paid, unfortunately

I like the air drop crate I like the air drop crate, could add some different game gear I’ve only ever received overwatch items and I do not play that game. Anyway you could take preference of games before ordering so it would better suit the customer. Other then that it’s a pretty good Sub

I’m rating a 2 only because customer… I’m rating a 2 only because customer service was responsive and my son’s crate arrived a couple days after I inquired (ordered November 20 and received January 7- not blaming company, but just be aware). Otherwise, I would only rate a 1 simply because there was stuff in the box. The website says the contents of the box are “top of the line“. First of all, I wouldn’t say any of it is top-of-the-line. The beanie, keychain and tote are OK, but similar to the quality you could find at a Five Below store. The ornament was on par/below dollar store quality- plastic with the color and symbol wearing off. I’m really not picky it’s just not good. The button- standard button quality but much smaller than depicted. The candy canes- no comment. Definitely a nice novelty idea, but the quality and needs to improve if I were to ever purchase again. The AirDrop crate box (very cool btw) that it comes in seems better quality than the stuff inside. I would rather have lesser items and better quality.

Not worth it... Really disappointed with the contents of the box: some fliers, a key chain, a few stickers... plus one Minecraft accessory. That and the time it took to arrive (almost 4weeks) won't certainly not entice me to buy another box.