You can count on Gamekool It was my first purchase (ak2i), so I was a little skeptical. I waited three weeks to have the package delivered form HK to Italy. When I received the package, I placed some questions about the functioning of the card, and they replied within few hours. So, what else can I say: good prices, and an excellent custom care office. You can trust Gamekool! E' stato il mio primo acquisto (acekard 2i), quindi ero un po' scettico. Invece ho ricevuto il pacco in 3 settimane. Successivamente ho chiesto informazioni sul funzionamento della card, e mi hanno risposto in poche ore. Cos'altro dire? Ottimi prezzi, e un'assistenza clienti notevole. Potete fidarvi di Gamekool! FDP - Italy

dishonest ordered m3 ds real...never received confirmation email or item. gamekool refuses to respond to my emails or any means of contacting them.. will never buy from this site again.

NEVER AGAIN!! This place is a scam! Total Ripoff!!! Placed an order, money was taken from my credit card. Over a month later, my item still shows as sitting in the Shenzen airport awaiting customs, but then magically it disappears from there as if it never existed. All attempts to contact GameKool for resolution have failed. The "online" telephone service fails to connect or function at all, and of the TWO websites that are listed as supposed "legal and honest" ways to follow up on a bad transaction... yeah both websites aren't real, they are bogus IP's and websites, clear evidence of a scam if you are creating your own bogus "verify the visa" websites as I see it. They now are claiming that my credit card was denied, but the charges are still there over a month later and Visa has confirmed that the payment went through ok to them. If my card was denied, why did I get a confirmation of payment? Why is Visa saying it wasn't denied? Why did I get a tracking number? I could go on, but anyone reading this can see it for what it is. A scam!! I dealt with Deal Extreme in the past and they were FANTASTIC to deal with. I tried GameKool because I was impatient with Christmas coming and Deal Extreme was out of stock on the item I wanted. Never again, I'll just wait on the back order or not order at all.

Scam Ordered ps3break dongle. Arrived 2 weeks later. DOA. Email to "Rachel". Response was to return it to get a replacement. Now 2 months later still no sign of replacement or the new dongle I ordered as a backup. Same story as many of the other reviewers. Filed a complaint with Paypal. Bottomline: stay away from Gamekool.

Favorite online gametool store I have been a Gamekool customer for such a long time and never had a business ending negative experience. They have always been excellent with the product part and offers some of the best prices. Shipping is fast unless you free shipping(really takes long time). Gamekool has always met or exceeded my expectations when it comes to customer service. The only negative points I can think of are the free shipping, it takes 25 days for the parcel to arrive. But, nevermind, I will definitely choose airmail or express in future. Both of these points are very minor so I get them 5/5 stars.