david1989
GBA+ Customer Service I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. In July of 2009 I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, David1989
Tim Rock
CNQuick shipping, A+++ service Quick shipping, even with the free shipping option.I got my items iin perfect, brand new condition, exactly as advertised. I caught myself expecting something used or damaged due to the extremely low price, but everything was just fine! Friendly staff, too. Definitely, will come back again. Tim
fdp
ITYou can count on Gamekool It was my first purchase (ak2i), so I was a little skeptical. I waited three weeks to have the package delivered form HK to Italy. When I received the package, I placed some questions about the functioning of the card, and they replied within few hours. So, what else can I say: good prices, and an excellent custom care office. You can trust Gamekool! E' stato il mio primo acquisto (acekard 2i), quindi ero un po' scettico. Invece ho ricevuto il pacco in 3 settimane. Successivamente ho chiesto informazioni sul funzionamento della card, e mi hanno risposto in poche ore. Cos'altro dire? Ottimi prezzi, e un'assistenza clienti notevole. Potete fidarvi di Gamekool! FDP - Italy
Kevin
GBDo not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails
Amy Doan
GB*update on last review* I did receive an reply from gamekool a few days later and they were very sorry for the inconvenience for sending me the wrong color. They explained that they just wanted to send me an item asap and then offered to send me another iPhone case (without me having to send back the wrong one they sent me) at no charge. I was able to pick out another case for about the same value and they are shipping it to me asap.