My BEST RATE FOR A HONGKONG COMPANY ORDERED 12:02AM EST MAY 3, 2010, MY ORDER ARRIVED MAY 10, 2010 1:00PM VIA USPS HERE IN NEW JERSEY FROM HONG KONG. FOR AN OVERSEA'S COMPANY, THAT IS GOOD, VERY VERY GOOD.!!! WILL ORDER AGAIN NO QUESTION!!! reviewed by tbrill2000

Do not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails

No complaints I was hesitant to place my order with the generally low ratings of the site, but my experience has been nothing but positive. I ordered a M3DS Real Perfect bundle and got an excellent price on it. I was advised it would take 10 days from Honk Kong to the US and it arrived with a day to spare. The delivered product wasn't the bundled box, but two separate boxes that were completely equivalent minus the outdated firmware CD that normally comes in it. After tracking down the drivers, I've put the card though its paces for the last 72 hours, and I'm quite happy so far. The only complaint I have had had nothing to do with gamekool, but rather was that M3's website was a bit confusing about what firmware I needed. Take my story for what it's worth, but I'm happy. *shrugs*

NEVER AGAIN!! This place is a scam! Total Ripoff!!! Placed an order, money was taken from my credit card. Over a month later, my item still shows as sitting in the Shenzen airport awaiting customs, but then magically it disappears from there as if it never existed. All attempts to contact GameKool for resolution have failed. The "online" telephone service fails to connect or function at all, and of the TWO websites that are listed as supposed "legal and honest" ways to follow up on a bad transaction... yeah both websites aren't real, they are bogus IP's and websites, clear evidence of a scam if you are creating your own bogus "verify the visa" websites as I see it. They now are claiming that my credit card was denied, but the charges are still there over a month later and Visa has confirmed that the payment went through ok to them. If my card was denied, why did I get a confirmation of payment? Why is Visa saying it wasn't denied? Why did I get a tracking number? I could go on, but anyone reading this can see it for what it is. A scam!! I dealt with Deal Extreme in the past and they were FANTASTIC to deal with. I tried GameKool because I was impatient with Christmas coming and Deal Extreme was out of stock on the item I wanted. Never again, I'll just wait on the back order or not order at all.

These guys are crooks! Ordered a USB dongle for PS3. I never received any email confirming the order nor did I get any shipping confirmation, and when I logged in to my profile on their website a few hours after placing the order it already showed as "shipped". After 2 months of not receiving anything I sent emails asking where my order was each time getting an identical response (bot?) saying: "The parcel was sent out by HongKong Post. Sometimes the parcel delays by many reasons, such as customs checking , transiting etc. Pleae wait for few days more, you will get it soon! And we will contact HongKong post immediately, if I get any info , I will inform you." After receiving 3 of these identical responses over a span of 3 weeks and all my questions were left unanswered I asked for a refund. From then on all my emails were ignored and they have no other form of communication (no phone number, and an "on-line support" feature which never works). Luckily I got VISA to refund my money eventually. Now 3 months later, I receive an email saying my order was delivered. I wonder where they sent it to since it certainly didn't come to me. I doubt they even sent anything. STAY AWAY!!! P.S. I wouldn't be surprised if many of the positive reviews you see here are spams from people who run the company. They are all crooks!