david1989
GBA+ Customer Service I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. In July of 2009 I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, David1989
MichelHaa
DEWell, I changed my oppinion I ordered the first time from gamekool, and after wondering, why they don't have my card in stock, i searched the internet and thought I had been scammed. But after now 14 (working-)days I recieved my order along with a little gift for the delay. All in all, gamekool has good prices, a great email support(they always replied within 24h), and, regarding the free shipping, a normal delivery time.
Kevin
GBDo not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails
Jim
GBFraudulent They falsley advertise and sell products. Once the defective product is received they will no longer respond to any communication attempts. The worst part is since they actually ship out a product PayPal will not reverse the transaction.
John
NLScam Ordered ps3break dongle. Arrived 2 weeks later. DOA. Email to "Rachel". Response was to return it to get a replacement. Now 2 months later still no sign of replacement or the new dongle I ordered as a backup. Same story as many of the other reviewers. Filed a complaint with Paypal. Bottomline: stay away from Gamekool.