MichelHaa
DEWell, I changed my oppinion I ordered the first time from gamekool, and after wondering, why they don't have my card in stock, i searched the internet and thought I had been scammed. But after now 14 (working-)days I recieved my order along with a little gift for the delay. All in all, gamekool has good prices, a great email support(they always replied within 24h), and, regarding the free shipping, a normal delivery time.
Steve
CAThese guys are crooks! Ordered a USB dongle for PS3. I never received any email confirming the order nor did I get any shipping confirmation, and when I logged in to my profile on their website a few hours after placing the order it already showed as "shipped". After 2 months of not receiving anything I sent emails asking where my order was each time getting an identical response (bot?) saying: "The parcel was sent out by HongKong Post. Sometimes the parcel delays by many reasons, such as customs checking , transiting etc. Pleae wait for few days more, you will get it soon! And we will contact HongKong post immediately, if I get any info , I will inform you." After receiving 3 of these identical responses over a span of 3 weeks and all my questions were left unanswered I asked for a refund. From then on all my emails were ignored and they have no other form of communication (no phone number, and an "on-line support" feature which never works). Luckily I got VISA to refund my money eventually. Now 3 months later, I receive an email saying my order was delivered. I wonder where they sent it to since it certainly didn't come to me. I doubt they even sent anything. STAY AWAY!!! P.S. I wouldn't be surprised if many of the positive reviews you see here are spams from people who run the company. They are all crooks!
Amy Doan
GB*update on last review* I did receive an reply from gamekool a few days later and they were very sorry for the inconvenience for sending me the wrong color. They explained that they just wanted to send me an item asap and then offered to send me another iPhone case (without me having to send back the wrong one they sent me) at no charge. I was able to pick out another case for about the same value and they are shipping it to me asap.
ivan lopez
GBgamekool A+! I have placed numerous orders with gamekool in the past year since first discovering them last year around this time. They have always delivered both the lowest prices and the quickest service. There is no hassle, the parts are relatively easy to find, and there is no doubt as to whether the part is in stock or not. I have had a few issues where the parts I have received have been returned parts placed back in the box minus a few parts, which I do not like, but they've been good about giving me the parts I'm missing.
david1989
GBA+ Customer Service I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. In July of 2009 I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, David1989