Andrew Reil
GBNo complaints I was hesitant to place my order with the generally low ratings of the site, but my experience has been nothing but positive. I ordered a M3DS Real Perfect bundle and got an excellent price on it. I was advised it would take 10 days from Honk Kong to the US and it arrived with a day to spare. The delivered product wasn't the bundled box, but two separate boxes that were completely equivalent minus the outdated firmware CD that normally comes in it. After tracking down the drivers, I've put the card though its paces for the last 72 hours, and I'm quite happy so far. The only complaint I have had had nothing to do with gamekool, but rather was that M3's website was a bit confusing about what firmware I needed. Take my story for what it's worth, but I'm happy. *shrugs*
John
NLScam Ordered ps3break dongle. Arrived 2 weeks later. DOA. Email to "Rachel". Response was to return it to get a replacement. Now 2 months later still no sign of replacement or the new dongle I ordered as a backup. Same story as many of the other reviewers. Filed a complaint with Paypal. Bottomline: stay away from Gamekool.
Kevin
GBDo not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails
ivan lopez
GBgamekool A+! I have placed numerous orders with gamekool in the past year since first discovering them last year around this time. They have always delivered both the lowest prices and the quickest service. There is no hassle, the parts are relatively easy to find, and there is no doubt as to whether the part is in stock or not. I have had a few issues where the parts I have received have been returned parts placed back in the box minus a few parts, which I do not like, but they've been good about giving me the parts I'm missing.
david1989
GBA+ Customer Service I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. In July of 2009 I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, David1989