Favorite online gametool store I have been a Gamekool customer for such a long time and never had a business ending negative experience. They have always been excellent with the product part and offers some of the best prices. Shipping is fast unless you free shipping(really takes long time). Gamekool has always met or exceeded my expectations when it comes to customer service. The only negative points I can think of are the free shipping, it takes 25 days for the parcel to arrive. But, nevermind, I will definitely choose airmail or express in future. Both of these points are very minor so I get them 5/5 stars.

These guys are crooks! Ordered a USB dongle for PS3. I never received any email confirming the order nor did I get any shipping confirmation, and when I logged in to my profile on their website a few hours after placing the order it already showed as "shipped". After 2 months of not receiving anything I sent emails asking where my order was each time getting an identical response (bot?) saying: "The parcel was sent out by HongKong Post. Sometimes the parcel delays by many reasons, such as customs checking , transiting etc. Pleae wait for few days more, you will get it soon! And we will contact HongKong post immediately, if I get any info , I will inform you." After receiving 3 of these identical responses over a span of 3 weeks and all my questions were left unanswered I asked for a refund. From then on all my emails were ignored and they have no other form of communication (no phone number, and an "on-line support" feature which never works). Luckily I got VISA to refund my money eventually. Now 3 months later, I receive an email saying my order was delivered. I wonder where they sent it to since it certainly didn't come to me. I doubt they even sent anything. STAY AWAY!!! P.S. I wouldn't be surprised if many of the positive reviews you see here are spams from people who run the company. They are all crooks!

Fraudulent They falsley advertise and sell products. Once the defective product is received they will no longer respond to any communication attempts. The worst part is since they actually ship out a product PayPal will not reverse the transaction.

dishonest ordered m3 ds real...never received confirmation email or item. gamekool refuses to respond to my emails or any means of contacting them.. will never buy from this site again.

My BEST RATE FOR A HONGKONG COMPANY ORDERED 12:02AM EST MAY 3, 2010, MY ORDER ARRIVED MAY 10, 2010 1:00PM VIA USPS HERE IN NEW JERSEY FROM HONG KONG. FOR AN OVERSEA'S COMPANY, THAT IS GOOD, VERY VERY GOOD.!!! WILL ORDER AGAIN NO QUESTION!!! reviewed by tbrill2000