NEVER AGAIN!! This place is a scam! Total Ripoff!!! Placed an order, money was taken from my credit card. Over a month later, my item still shows as sitting in the Shenzen airport awaiting customs, but then magically it disappears from there as if it never existed. All attempts to contact GameKool for resolution have failed. The "online" telephone service fails to connect or function at all, and of the TWO websites that are listed as supposed "legal and honest" ways to follow up on a bad transaction... yeah both websites aren't real, they are bogus IP's and websites, clear evidence of a scam if you are creating your own bogus "verify the visa" websites as I see it. They now are claiming that my credit card was denied, but the charges are still there over a month later and Visa has confirmed that the payment went through ok to them. If my card was denied, why did I get a confirmation of payment? Why is Visa saying it wasn't denied? Why did I get a tracking number? I could go on, but anyone reading this can see it for what it is. A scam!! I dealt with Deal Extreme in the past and they were FANTASTIC to deal with. I tried GameKool because I was impatient with Christmas coming and Deal Extreme was out of stock on the item I wanted. Never again, I'll just wait on the back order or not order at all.

Favorite online gametool store I have been a Gamekool customer for such a long time and never had a business ending negative experience. They have always been excellent with the product part and offers some of the best prices. Shipping is fast unless you free shipping(really takes long time). Gamekool has always met or exceeded my expectations when it comes to customer service. The only negative points I can think of are the free shipping, it takes 25 days for the parcel to arrive. But, nevermind, I will definitely choose airmail or express in future. Both of these points are very minor so I get them 5/5 stars.

Fraudulent They falsley advertise and sell products. Once the defective product is received they will no longer respond to any communication attempts. The worst part is since they actually ship out a product PayPal will not reverse the transaction.

My BEST RATE FOR A HONGKONG COMPANY ORDERED 12:02AM EST MAY 3, 2010, MY ORDER ARRIVED MAY 10, 2010 1:00PM VIA USPS HERE IN NEW JERSEY FROM HONG KONG. FOR AN OVERSEA'S COMPANY, THAT IS GOOD, VERY VERY GOOD.!!! WILL ORDER AGAIN NO QUESTION!!! reviewed by tbrill2000

dishonest ordered m3 ds real...never received confirmation email or item. gamekool refuses to respond to my emails or any means of contacting them.. will never buy from this site again.