A+ Customer Service I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. In July of 2009 I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, David1989

NEVER AGAIN!! This place is a scam! Total Ripoff!!! Placed an order, money was taken from my credit card. Over a month later, my item still shows as sitting in the Shenzen airport awaiting customs, but then magically it disappears from there as if it never existed. All attempts to contact GameKool for resolution have failed. The "online" telephone service fails to connect or function at all, and of the TWO websites that are listed as supposed "legal and honest" ways to follow up on a bad transaction... yeah both websites aren't real, they are bogus IP's and websites, clear evidence of a scam if you are creating your own bogus "verify the visa" websites as I see it. They now are claiming that my credit card was denied, but the charges are still there over a month later and Visa has confirmed that the payment went through ok to them. If my card was denied, why did I get a confirmation of payment? Why is Visa saying it wasn't denied? Why did I get a tracking number? I could go on, but anyone reading this can see it for what it is. A scam!! I dealt with Deal Extreme in the past and they were FANTASTIC to deal with. I tried GameKool because I was impatient with Christmas coming and Deal Extreme was out of stock on the item I wanted. Never again, I'll just wait on the back order or not order at all.

Scam Ordered ps3break dongle. Arrived 2 weeks later. DOA. Email to "Rachel". Response was to return it to get a replacement. Now 2 months later still no sign of replacement or the new dongle I ordered as a backup. Same story as many of the other reviewers. Filed a complaint with Paypal. Bottomline: stay away from Gamekool.

Well, I changed my oppinion I ordered the first time from gamekool, and after wondering, why they don't have my card in stock, i searched the internet and thought I had been scammed. But after now 14 (working-)days I recieved my order along with a little gift for the delay. All in all, gamekool has good prices, a great email support(they always replied within 24h), and, regarding the free shipping, a normal delivery time.

Quick shipping, A+++ service Quick shipping, even with the free shipping option.I got my items iin perfect, brand new condition, exactly as advertised. I caught myself expecting something used or damaged due to the extremely low price, but everything was just fine! Friendly staff, too. Definitely, will come back again. Tim