Jimmy fox
CNFavorite online gametool store I have been a Gamekool customer for such a long time and never had a business ending negative experience. They have always been excellent with the product part and offers some of the best prices. Shipping is fast unless you free shipping(really takes long time). Gamekool has always met or exceeded my expectations when it comes to customer service. The only negative points I can think of are the free shipping, it takes 25 days for the parcel to arrive. But, nevermind, I will definitely choose airmail or express in future. Both of these points are very minor so I get them 5/5 stars.
Andrew Reil
GBNo complaints I was hesitant to place my order with the generally low ratings of the site, but my experience has been nothing but positive. I ordered a M3DS Real Perfect bundle and got an excellent price on it. I was advised it would take 10 days from Honk Kong to the US and it arrived with a day to spare. The delivered product wasn't the bundled box, but two separate boxes that were completely equivalent minus the outdated firmware CD that normally comes in it. After tracking down the drivers, I've put the card though its paces for the last 72 hours, and I'm quite happy so far. The only complaint I have had had nothing to do with gamekool, but rather was that M3's website was a bit confusing about what firmware I needed. Take my story for what it's worth, but I'm happy. *shrugs*
js
GBdishonest ordered m3 ds real...never received confirmation email or item. gamekool refuses to respond to my emails or any means of contacting them.. will never buy from this site again.
Jason Teddy
CNGamekool has resolved my issue I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, Gamekool , it's really kool!
Kevin
GBDo not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails