These guys are crooks! Ordered a USB dongle for PS3. I never received any email confirming the order nor did I get any shipping confirmation, and when I logged in to my profile on their website a few hours after placing the order it already showed as "shipped". After 2 months of not receiving anything I sent emails asking where my order was each time getting an identical response (bot?) saying: "The parcel was sent out by HongKong Post. Sometimes the parcel delays by many reasons, such as customs checking , transiting etc. Pleae wait for few days more, you will get it soon! And we will contact HongKong post immediately, if I get any info , I will inform you." After receiving 3 of these identical responses over a span of 3 weeks and all my questions were left unanswered I asked for a refund. From then on all my emails were ignored and they have no other form of communication (no phone number, and an "on-line support" feature which never works). Luckily I got VISA to refund my money eventually. Now 3 months later, I receive an email saying my order was delivered. I wonder where they sent it to since it certainly didn't come to me. I doubt they even sent anything. STAY AWAY!!! P.S. I wouldn't be surprised if many of the positive reviews you see here are spams from people who run the company. They are all crooks!

FAKE! I ordered a TTDSi card from them after searching for a few days for a legit place to order it from. I already had a TTDS card but upgraded to a DSi XL and needed the new card. at first I was impressed with the response time to the email I sent them, asking about my Tracking number. I followed the tracking and it finally was delivered 12 days later. I happily opened the package thanking them greatly for not scamming me. Soon after I opened the package I started to have my doubts. The card was dark grey (like ds games) and not white like TTDS cards. the sticker looks like a 2-year old stuck it on, and when i stuck the Micro SD card in it wasnt spring loaded and stuck out quite a bit. I didn't care about any of that as long as it worked on my DSi XL I stuck it in and it was recognized as Spongebob Atlantis, but when i clicked on it I got the error message. Thinking that I just needed to update the firmware of the card, I still kept my cool. Didn't work! Im so Pissed and want to fly to Hong Kong and Shoot these F**ckers in the face. Traded my DSi XL for a DS Lite so I could use my old card. Very Disappointed with these guys...

NEVER AGAIN!! This place is a scam! Total Ripoff!!! Placed an order, money was taken from my credit card. Over a month later, my item still shows as sitting in the Shenzen airport awaiting customs, but then magically it disappears from there as if it never existed. All attempts to contact GameKool for resolution have failed. The "online" telephone service fails to connect or function at all, and of the TWO websites that are listed as supposed "legal and honest" ways to follow up on a bad transaction... yeah both websites aren't real, they are bogus IP's and websites, clear evidence of a scam if you are creating your own bogus "verify the visa" websites as I see it. They now are claiming that my credit card was denied, but the charges are still there over a month later and Visa has confirmed that the payment went through ok to them. If my card was denied, why did I get a confirmation of payment? Why is Visa saying it wasn't denied? Why did I get a tracking number? I could go on, but anyone reading this can see it for what it is. A scam!! I dealt with Deal Extreme in the past and they were FANTASTIC to deal with. I tried GameKool because I was impatient with Christmas coming and Deal Extreme was out of stock on the item I wanted. Never again, I'll just wait on the back order or not order at all.

Fast Shipping, Good Deal, 100% Genuine + Very Happy =) Before i came to Gamekool, i did a lot of research. However i could not make up my mind which online stores to get it from. Finally i randomly pick Gamekool. I received Acekard 2i less than 10 days from Hong Kong to US. I went to Acekard official website and found it 100% genuine. It really works on my DSi XL (it just came out April 2010 in USA) with newest firmware. NO Disappointed. They responded my status quick too!! For the same reason, 2 of my friends asked me get for them. i definitely shop at GAMEKOOL again!!

Do not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails