Jim
GBFraudulent They falsley advertise and sell products. Once the defective product is received they will no longer respond to any communication attempts. The worst part is since they actually ship out a product PayPal will not reverse the transaction.
Shale
CANEVER AGAIN!! This place is a scam! Total Ripoff!!! Placed an order, money was taken from my credit card. Over a month later, my item still shows as sitting in the Shenzen airport awaiting customs, but then magically it disappears from there as if it never existed. All attempts to contact GameKool for resolution have failed. The "online" telephone service fails to connect or function at all, and of the TWO websites that are listed as supposed "legal and honest" ways to follow up on a bad transaction... yeah both websites aren't real, they are bogus IP's and websites, clear evidence of a scam if you are creating your own bogus "verify the visa" websites as I see it. They now are claiming that my credit card was denied, but the charges are still there over a month later and Visa has confirmed that the payment went through ok to them. If my card was denied, why did I get a confirmation of payment? Why is Visa saying it wasn't denied? Why did I get a tracking number? I could go on, but anyone reading this can see it for what it is. A scam!! I dealt with Deal Extreme in the past and they were FANTASTIC to deal with. I tried GameKool because I was impatient with Christmas coming and Deal Extreme was out of stock on the item I wanted. Never again, I'll just wait on the back order or not order at all.
Jimmy fox
CNFavorite online gametool store I have been a Gamekool customer for such a long time and never had a business ending negative experience. They have always been excellent with the product part and offers some of the best prices. Shipping is fast unless you free shipping(really takes long time). Gamekool has always met or exceeded my expectations when it comes to customer service. The only negative points I can think of are the free shipping, it takes 25 days for the parcel to arrive. But, nevermind, I will definitely choose airmail or express in future. Both of these points are very minor so I get them 5/5 stars.
Andrew Reil
GBNo complaints I was hesitant to place my order with the generally low ratings of the site, but my experience has been nothing but positive. I ordered a M3DS Real Perfect bundle and got an excellent price on it. I was advised it would take 10 days from Honk Kong to the US and it arrived with a day to spare. The delivered product wasn't the bundled box, but two separate boxes that were completely equivalent minus the outdated firmware CD that normally comes in it. After tracking down the drivers, I've put the card though its paces for the last 72 hours, and I'm quite happy so far. The only complaint I have had had nothing to do with gamekool, but rather was that M3's website was a bit confusing about what firmware I needed. Take my story for what it's worth, but I'm happy. *shrugs*
Kevin Vizcarra
GBBest Flashcart Website (Cheapest Price, Free Shipping, and Legitimate Products) Exactly what I emailed them, which they responded to on the same day: Hi! I just received my order today; 8 days earlier than expected! Thank you very much for such a quick delivery. GameKool really does have the best prices and quickest delivery. I've already recommend GameKool to all my friends. And thank you aswell for the feedback to my previous emails.