Amy Doan
GB*update on last review* I did receive an reply from gamekool a few days later and they were very sorry for the inconvenience for sending me the wrong color. They explained that they just wanted to send me an item asap and then offered to send me another iPhone case (without me having to send back the wrong one they sent me) at no charge. I was able to pick out another case for about the same value and they are shipping it to me asap.
Jimmy fox
CNFavorite online gametool store I have been a Gamekool customer for such a long time and never had a business ending negative experience. They have always been excellent with the product part and offers some of the best prices. Shipping is fast unless you free shipping(really takes long time). Gamekool has always met or exceeded my expectations when it comes to customer service. The only negative points I can think of are the free shipping, it takes 25 days for the parcel to arrive. But, nevermind, I will definitely choose airmail or express in future. Both of these points are very minor so I get them 5/5 stars.
Andrew Reil
GBNo complaints I was hesitant to place my order with the generally low ratings of the site, but my experience has been nothing but positive. I ordered a M3DS Real Perfect bundle and got an excellent price on it. I was advised it would take 10 days from Honk Kong to the US and it arrived with a day to spare. The delivered product wasn't the bundled box, but two separate boxes that were completely equivalent minus the outdated firmware CD that normally comes in it. After tracking down the drivers, I've put the card though its paces for the last 72 hours, and I'm quite happy so far. The only complaint I have had had nothing to do with gamekool, but rather was that M3's website was a bit confusing about what firmware I needed. Take my story for what it's worth, but I'm happy. *shrugs*
Matt
GBScammers had same issue as dayumboi. nvr got my product and cudnt contact them. i wudnt recommend it either. go to acekard.com and try the sites that they provide there. its a lil more expensive, but definitely alot more reliable than GameKool.
Kevin
GBDo not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails