Scammers had same issue as dayumboi. nvr got my product and cudnt contact them. i wudnt recommend it either. go to acekard.com and try the sites that they provide there. its a lil more expensive, but definitely alot more reliable than GameKool.

My BEST RATE FOR A HONGKONG COMPANY ORDERED 12:02AM EST MAY 3, 2010, MY ORDER ARRIVED MAY 10, 2010 1:00PM VIA USPS HERE IN NEW JERSEY FROM HONG KONG. FOR AN OVERSEA'S COMPANY, THAT IS GOOD, VERY VERY GOOD.!!! WILL ORDER AGAIN NO QUESTION!!! reviewed by tbrill2000

Fast Shipping, Good Deal, 100% Genuine + Very Happy =) Before i came to Gamekool, i did a lot of research. However i could not make up my mind which online stores to get it from. Finally i randomly pick Gamekool. I received Acekard 2i less than 10 days from Hong Kong to US. I went to Acekard official website and found it 100% genuine. It really works on my DSi XL (it just came out April 2010 in USA) with newest firmware. NO Disappointed. They responded my status quick too!! For the same reason, 2 of my friends asked me get for them. i definitely shop at GAMEKOOL again!!

Do not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails

These guys are crooks! Ordered a USB dongle for PS3. I never received any email confirming the order nor did I get any shipping confirmation, and when I logged in to my profile on their website a few hours after placing the order it already showed as "shipped". After 2 months of not receiving anything I sent emails asking where my order was each time getting an identical response (bot?) saying: "The parcel was sent out by HongKong Post. Sometimes the parcel delays by many reasons, such as customs checking , transiting etc. Pleae wait for few days more, you will get it soon! And we will contact HongKong post immediately, if I get any info , I will inform you." After receiving 3 of these identical responses over a span of 3 weeks and all my questions were left unanswered I asked for a refund. From then on all my emails were ignored and they have no other form of communication (no phone number, and an "on-line support" feature which never works). Luckily I got VISA to refund my money eventually. Now 3 months later, I receive an email saying my order was delivered. I wonder where they sent it to since it certainly didn't come to me. I doubt they even sent anything. STAY AWAY!!! P.S. I wouldn't be surprised if many of the positive reviews you see here are spams from people who run the company. They are all crooks!