No complaints I was hesitant to place my order with the generally low ratings of the site, but my experience has been nothing but positive. I ordered a M3DS Real Perfect bundle and got an excellent price on it. I was advised it would take 10 days from Honk Kong to the US and it arrived with a day to spare. The delivered product wasn't the bundled box, but two separate boxes that were completely equivalent minus the outdated firmware CD that normally comes in it. After tracking down the drivers, I've put the card though its paces for the last 72 hours, and I'm quite happy so far. The only complaint I have had had nothing to do with gamekool, but rather was that M3's website was a bit confusing about what firmware I needed. Take my story for what it's worth, but I'm happy. *shrugs*

Quick shipping, A+++ service Quick shipping, even with the free shipping option.I got my items iin perfect, brand new condition, exactly as advertised. I caught myself expecting something used or damaged due to the extremely low price, but everything was just fine! Friendly staff, too. Definitely, will come back again. Tim

Do not deal with this company I seem to have had the same experience most people have had. I ordered an item over a month ago and never recieved a tracking number or confirmation. When I requested such, they were quick to provide a canned response about customs delaying the order and they provided a tracking number. I waited a few weeks and the status of the package never changed. Called the post office and they never received it from China. Since then, gamekool has been ignoring my e-mails

A+ Customer Service I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. In July of 2009 I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, David1989

These guys are crooks! Ordered a USB dongle for PS3. I never received any email confirming the order nor did I get any shipping confirmation, and when I logged in to my profile on their website a few hours after placing the order it already showed as "shipped". After 2 months of not receiving anything I sent emails asking where my order was each time getting an identical response (bot?) saying: "The parcel was sent out by HongKong Post. Sometimes the parcel delays by many reasons, such as customs checking , transiting etc. Pleae wait for few days more, you will get it soon! And we will contact HongKong post immediately, if I get any info , I will inform you." After receiving 3 of these identical responses over a span of 3 weeks and all my questions were left unanswered I asked for a refund. From then on all my emails were ignored and they have no other form of communication (no phone number, and an "on-line support" feature which never works). Luckily I got VISA to refund my money eventually. Now 3 months later, I receive an email saying my order was delivered. I wonder where they sent it to since it certainly didn't come to me. I doubt they even sent anything. STAY AWAY!!! P.S. I wouldn't be surprised if many of the positive reviews you see here are spams from people who run the company. They are all crooks!