david1989
GBA+ Customer Service I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. In July of 2009 I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, David1989
fdp
ITYou can count on Gamekool It was my first purchase (ak2i), so I was a little skeptical. I waited three weeks to have the package delivered form HK to Italy. When I received the package, I placed some questions about the functioning of the card, and they replied within few hours. So, what else can I say: good prices, and an excellent custom care office. You can trust Gamekool! E' stato il mio primo acquisto (acekard 2i), quindi ero un po' scettico. Invece ho ricevuto il pacco in 3 settimane. Successivamente ho chiesto informazioni sul funzionamento della card, e mi hanno risposto in poche ore. Cos'altro dire? Ottimi prezzi, e un'assistenza clienti notevole. Potete fidarvi di Gamekool! FDP - Italy
Steve
CAThese guys are crooks! Ordered a USB dongle for PS3. I never received any email confirming the order nor did I get any shipping confirmation, and when I logged in to my profile on their website a few hours after placing the order it already showed as "shipped". After 2 months of not receiving anything I sent emails asking where my order was each time getting an identical response (bot?) saying: "The parcel was sent out by HongKong Post. Sometimes the parcel delays by many reasons, such as customs checking , transiting etc. Pleae wait for few days more, you will get it soon! And we will contact HongKong post immediately, if I get any info , I will inform you." After receiving 3 of these identical responses over a span of 3 weeks and all my questions were left unanswered I asked for a refund. From then on all my emails were ignored and they have no other form of communication (no phone number, and an "on-line support" feature which never works). Luckily I got VISA to refund my money eventually. Now 3 months later, I receive an email saying my order was delivered. I wonder where they sent it to since it certainly didn't come to me. I doubt they even sent anything. STAY AWAY!!! P.S. I wouldn't be surprised if many of the positive reviews you see here are spams from people who run the company. They are all crooks!
Jason Teddy
CNGamekool has resolved my issue I have placed several orders with Gamekool and have been very pleases with both the items that I purchased and the delivery and communication from Gamekool keeping me updated on the status of my order. I purchased a M3 i zero that had some connection issues. After several times of trying to fix the problem I finally decided to ask Gamekool for help. The same day I got a response from Gamekool asking for the details. I was very pleased with the customer service and the fact they went the extra mile for my order. I will continue to shop with Gamekool and refer my friends and associates to Gamekool as well. Thanks, Gamekool , it's really kool!
Kevin Vizcarra
GBBest Flashcart Website (Cheapest Price, Free Shipping, and Legitimate Products) Exactly what I emailed them, which they responded to on the same day: Hi! I just received my order today; 8 days earlier than expected! Thank you very much for such a quick delivery. GameKool really does have the best prices and quickest delivery. I've already recommend GameKool to all my friends. And thank you aswell for the feedback to my previous emails.