NEVER AGAIN!! This place is a scam! Total Ripoff!!! Placed an order, money was taken from my credit card. Over a month later, my item still shows as sitting in the Shenzen airport awaiting customs, but then magically it disappears from there as if it never existed. All attempts to contact GameKool for resolution have failed. The "online" telephone service fails to connect or function at all, and of the TWO websites that are listed as supposed "legal and honest" ways to follow up on a bad transaction... yeah both websites aren't real, they are bogus IP's and websites, clear evidence of a scam if you are creating your own bogus "verify the visa" websites as I see it. They now are claiming that my credit card was denied, but the charges are still there over a month later and Visa has confirmed that the payment went through ok to them. If my card was denied, why did I get a confirmation of payment? Why is Visa saying it wasn't denied? Why did I get a tracking number? I could go on, but anyone reading this can see it for what it is. A scam!! I dealt with Deal Extreme in the past and they were FANTASTIC to deal with. I tried GameKool because I was impatient with Christmas coming and Deal Extreme was out of stock on the item I wanted. Never again, I'll just wait on the back order or not order at all.

*update on last review* I did receive an reply from gamekool a few days later and they were very sorry for the inconvenience for sending me the wrong color. They explained that they just wanted to send me an item asap and then offered to send me another iPhone case (without me having to send back the wrong one they sent me) at no charge. I was able to pick out another case for about the same value and they are shipping it to me asap.

dishonest ordered m3 ds real...never received confirmation email or item. gamekool refuses to respond to my emails or any means of contacting them.. will never buy from this site again.

Fast Shipping, Good Deal, 100% Genuine + Very Happy =) Before i came to Gamekool, i did a lot of research. However i could not make up my mind which online stores to get it from. Finally i randomly pick Gamekool. I received Acekard 2i less than 10 days from Hong Kong to US. I went to Acekard official website and found it 100% genuine. It really works on my DSi XL (it just came out April 2010 in USA) with newest firmware. NO Disappointed. They responded my status quick too!! For the same reason, 2 of my friends asked me get for them. i definitely shop at GAMEKOOL again!!

These guys are crooks! Ordered a USB dongle for PS3. I never received any email confirming the order nor did I get any shipping confirmation, and when I logged in to my profile on their website a few hours after placing the order it already showed as "shipped". After 2 months of not receiving anything I sent emails asking where my order was each time getting an identical response (bot?) saying: "The parcel was sent out by HongKong Post. Sometimes the parcel delays by many reasons, such as customs checking , transiting etc. Pleae wait for few days more, you will get it soon! And we will contact HongKong post immediately, if I get any info , I will inform you." After receiving 3 of these identical responses over a span of 3 weeks and all my questions were left unanswered I asked for a refund. From then on all my emails were ignored and they have no other form of communication (no phone number, and an "on-line support" feature which never works). Luckily I got VISA to refund my money eventually. Now 3 months later, I receive an email saying my order was delivered. I wonder where they sent it to since it certainly didn't come to me. I doubt they even sent anything. STAY AWAY!!! P.S. I wouldn't be surprised if many of the positive reviews you see here are spams from people who run the company. They are all crooks!