Thank you Blackwater Aquatics! I was very happy to have received a refund - I’m assuming for shipping; and to consolidate both my orders into one single order. I’m also excited about the fish inventory and look forward to purchasing more fish in the future - I have never seen such a wonderful array of Wild Bettas being offered for sale. Thank you for the wonderful experience and I look forward to buying more fish!

An absolutely wonderful experience Absolutely wonderful experience from start to end. I was looking for something very specific, and they went above and beyond to help me! After I had ordered, Anh sent photos of various fish I could then choose from to fit my specific desires. Once I picked her out, they sent her out soon afterwards. She arrived very well packaged (with some bonus stickers!), and she is healthy and an absolute stunner. I am extremely happy with this entire experience and have already recommended BWAquatics to friends!

Awesome service, awesome products Awesome service. Awesome products. Fish are packed properly whether it be summer or winter. After about 5 orders with this company, I have never had any fish arrive DOA or die shortly after. They are also very responsive when/if you ask them questions about their products. Have ordered fish and daphnia from them. All are healthy and still going strong, and now actually have 5 generations of offspring from several of the fish in my initial order.

Betta Channoides Nice rare wild betta and arrived alive. But, required 2 weeks quarantine period before add to community tank. It's best used their medicated water bagged with the fish as long it's still work. Otherwise, you will need to find other medication for quarantine to replace the water. You can purchase velvet medication on their website. Shipping practices needed improvement.

I forgot to request for heat packs I forgot to request for heat packs. They showed up a little lethargic, but after floating them in warm water they were fine.