Bunch of thugs I placed an order in early December and on 12/23 it said it was delivered. Nothing was delivered to my apartment. Upon reaching out to them, I found out from the proof of delivery that it was delivered somewhere else - the place that doesn’t remotely match my building. The support team keeps repeating that given this was delivered, they cannot do anything about it. Bunch of thugs!

They Cancelled my order today on Ebay… They Cancelled my order today on Ebay and told me that I was fraudulent. The only thing I can see is that it was 5 days since I purchased their Combo and I emailed them to see when they were going to ship it out as on EBAY it states it was 3 days. I then get these messages for all my orders from them. I am from CANADA and I paid with a Master Card from CANADA. BTW, they can't even spell correctly the word (Automatically) LOL New message from: skullnco (2,389 ) Hi there, Hope you're fine. We're so sorry to inform you that your order is marked as high-risk fraud. so your order will be canceled automactically. If you order by yourself, please try to reorder it. Reply

Terrible customer service Terrible customer service. Sent me wrong item and then blamed me for the mistake. Would not accept return or exchange and I will not do business with them again. Buyer beware - should have read these other reviews before ordering.

Very bad customer service Very bad customer service The parcel never arrived even tracking number is not updated

Skull & Co Skull & Co. engages in extortion and environmentally harmful business practices. They work with an ethically questionable Chinese shipping company that has no qualms about demanding "re-shipping" fees when they feel like it. It was claimed that the shipping address I used was wrong, but after triple checking, I confirmed that it was not. They claimed that if I did not pay up to get it "re-shipped" they would proceed to destroy the item in the warehouse. This is an incredibly unethical and environmentally harmful business practice. Had I known this in advance, I would never have ordered from them. When I requested my money back, they said they could only refund the item's sale price and not the original shipping fee that I paid. Luckily, I used PayPal for the payment, and I was able to get refunded in full.