I*ve been a paying member since it*s… I*ve been a paying member since it*s inception. I*m almost 80 yrs old, a widow with lots of time on my hands and Pogo is a real life saver. Or used to be. The change in format was a big mistake on Pogo*s part. I, like millions of other people are living below the government*s idea of a poverty line, so now having to buy all kinds of things to finish a game we were already paying for is too much. And the gentleman is right...Canasta does indeed cheat. Take us back to the old Pogo. You are, and will be, losing valuable subscribers.

MEMBER FOR 19 YEARS MEMBER FOR 19 YEARS, ALWAYS PLAY CANASTA, AM GOOD PLAYER, TRY TO INCREASE MY RANK SINCE OCTOBER 2022, NO MATTER WHAT RANK PLAYER IS PLAYING, I LOSE.MY RANK WAS 900 WHEN I STARTED, LOSE MOST GAMES AND RANK IS STILL 800-900. TOLD THEM OF THIS AND ASK IF THEY FIX GAMES, IMPOSSIBLE FOR MY RANK NOT TO INCREASE IN 8 MONTHS. DISGUSTED AND AM LOOKING FOR ANOTHER GAMES SITE THAT IS HONEST. WOULD LIKE TO REPORT TO STATE OF MASS. i pay yearly and am entitled to win like everyone. i get bad cars, no bonus cards, not fair.

I have been a member of POGO for 20… I have been a member of POGO for 20 years, paying my membership yearly and last November of 2022 after renewing my subscription was dropped no reason for it and stole a whole years membership. I resigned up a new subscription and now after 3 months my subscription has been cancelled and the money I pad for a years subscription gone again. They tell you they can do this at any time they want for any reason. This is theft in the first degree and no one gives a damn !

Been a paying member since 2007 Been a paying member since 2007. Started out liking it. Since the 'upgrade' its definitely gone downhill. Games that are weekly challenges become unwinnable, unless you have power-ups or gems to buy them. The fun has died. I understand the need for a challenge, but they have made some things impossible. Thanks for being a fun killer, Pogo.

I am rating it a 2 because the games… I am rating it a 2 because the games are fun. However, if you have any issues at all, forget about any kind of customer service. I've paid to play for years to do away with ads but there is not one single avenue available that will actually resolve any issues you have. I feel so stupid because all of this time I've been paying and never realized that any type of customer service just doesn't exist. They tell you to email and then suggest you go to the Q&A to solve your problems. Wow, Brilliant. I won't be paying anymore that's for sure.