Haven't seen any catalogs after… Haven't seen any catalogs after ordering months ago. Didn't order for years when titles weren't available. A woman who was there said you aren't going to get any catalogs. Very disappointed to be talked down to. My last order had no catalogs in the box. My choices aren't available.

no follow up I had to initiate a follow-up after nearly 3 WEEKS to inquire about the order status. Surprisingly, the following day, my order was cancelled without any notice. I just wanted to know the reasons behind the inability to fulfil an order or the prolonged delay in cancelling it. They did refund me but I needed that order for an event such a frustrating experience

this is a bait and switch operation --… this is a bait and switch operation -- I ordered a shipment of CD's; shipment arrived, but not all titles ordered were present, BUT they had changed the prices from the catalog price, this is bait and switch, plain and simple. I talked with customer service, who said "we can change prices anytime" and I then shipped the entire order back. USPS tracking confirmed receipt, and when I called a month later wondering where my check was, they said they gave me credit, and I had specifically told them I wanted refund. She promised a check within two weeks. Regardless, they increase prices from their catalog listing, beware

Refused Cancellation for our Unfulfilled Orders We placed multiple orders with Olides.com that were not fulfilled for two weeks (and counting), and when we asked for a cancellation, they refused. They said our orders would be canceled if they were not fulfilled within 10 days, 15 days later our orders still aren't cancelled. They oversell their merchandise and say it's out of their hands when you request a refund. Better luck with Amazon.

AVOID-SCAM I ordered 4 records, all came in damaged covers, 1 was unplayable. I emailed customer service and was told I needed to call their customer service during their business hours. When I called, I was told a replacement was being shipped and given an ETA. After another 2 weeks waiting I contacted customer service again and was told nothing is being shipped and they won't honor a return. Don't waste your time, their packaging is terrible so if your order is damaged they won't do anything about it. I have email chains and phone logs to support this review.