FRAUD --TAKING MONEY BY DECEIT NO DVD -RIP-OFF Same story as everyone else I live in Canada and their website saud ship to Canada 6-8 days April 13 2024 ordered DVD they lied pretending to have in stock . Paid $30 ORDER # 174447154 Never received order, No tracking number I requested refund Customer servicve person Ivy told me to wait until June 11 2024 then call back.. Complete rip -off

Avoid Avoid! The customer service is garbage. After years and many dollars spent the customer service is what pushed me away. Not only getting hung up on... treated rudely and nothing done for the lack of help... will be taking my business elsewhere. Again, I'm telling you this as former customer... avoid this company...

worst ever These guys are in the biz of stealing money. They do not ship your movie. If you want to wait for months for your movie to ship, or just have to deal with their crappy support in INDIA then go with them. dvd empire should be called ripoff empire. JUNK

Scam artists and unpprofessional! First I will state that despite giving DVD Empire a 1 star, I had no choice in order to write this review. They should receivce a -5. The customer service is by far the worse I have ever encountered, They claim to have shipped an order for which I paid for yet they are unable to provide the proof of shipment, the tracking number, that I requested. They claim they do not have this information and that if I want it, that I have to contact UPS. This company is nothing but a scam and con. DO NOT buy from them! EVER!

This is the worst customer service on the planet!! This is the worst company on the internet. It took me 2 months of back and forth email for a refund on an item then claimed they didn’t carry anymore. Then they just stopped responding... SCAM ARTISTS. AVOID!!!!