Very poor communication, Jess is a liability. Very poor communication, never respond and the person there called Jess is abysmal, does she ever read or respond? I will never use this company again thanks to her complete lack of customer service and interest. Avoid like the plague.

Really? viewed - purchased - delivered - as simple as 123 was waiting and waiting for this title to be released on blu-ray - finally found it cheaper than Amazon! nice easy site to use - great customer service - thanks Jess

Delivery times much longer than promised Ordered 4 DVDs on 20th Dec 2013, paid £5 for delivery before Christmas. Arrived on 3rd Jan. Perhaps they meant next Christmas. All they offered was my £5 next day delivery charge back and blamed the courier company. Goods are fine but delivery promises are fiction.

Moviemail was great - SimplyHE sucks Moviemail was great - they had such a wide stock, and though it could take a while, you would get your stuff. But I will never order from Simply Home Entertainment again. I live in Denmark and naturally assumed that I was still ordering from within the EU, as when I ordered from Moviemail. Turns out, they are now situated on Guernsey which apparently is not part of EU. I got a letter from the postal service in Denmark, that they are holding my package and I would have to pay 300 kr (app. 37 GBP) to get it. I called SimplyHE (expensive). They could not even see my order, but promised to call back. They did not. I then wrote, but they say, they can't help me or compensate me. I'm not going to pay, letting the package be sent back. I hope I will get my money back, we'll see.

Loving the wide range of intersting films I found this site the other day after a friend recommended them to me. If you like foreign films or older British and American ones then you'll be heaven here as they have a huge range and tons of special offers. Lots of reviews and top 10s too. A movie lover's heaven!