Unscrupulous company Awful company with practices which border on the criminal. They'll take payment for items which they know (but don't tell the customer) are out of stock and then don't issue a refund, even though they know they won't be despatching the item, unless the customer chases it up....very unscrupulous

Great place to discover wonderful film I stumbled across MovieMail recently and thanks to them have been watching some wonderful films that I'd previously never heard of! Their prices seem reasonable and they promote a lot of foreign and older titles instead of the big hollywood films. My wife is a big fan of documentaries and I've found a few very good ones that she's enjoyed.

Very poor communication, Jess is a liability. Very poor communication, never respond and the person there called Jess is abysmal, does she ever read or respond? I will never use this company again thanks to her complete lack of customer service and interest. Avoid like the plague.

Moviemail was great - SimplyHE sucks Moviemail was great - they had such a wide stock, and though it could take a while, you would get your stuff. But I will never order from Simply Home Entertainment again. I live in Denmark and naturally assumed that I was still ordering from within the EU, as when I ordered from Moviemail. Turns out, they are now situated on Guernsey which apparently is not part of EU. I got a letter from the postal service in Denmark, that they are holding my package and I would have to pay 300 kr (app. 37 GBP) to get it. I called SimplyHE (expensive). They could not even see my order, but promised to call back. They did not. I then wrote, but they say, they can't help me or compensate me. I'm not going to pay, letting the package be sent back. I hope I will get my money back, we'll see.

Great service, Reasonably priced. MovieMail are the best place to buy dvds from. They send out a monthly catalogue full of great films and TV and are always polite and helpful. The staff really know their stuff. Pricing is very reasonable if not always the cheapest. They are also an ethical company.