Moviemail was great - SimplyHE sucks Moviemail was great - they had such a wide stock, and though it could take a while, you would get your stuff. But I will never order from Simply Home Entertainment again. I live in Denmark and naturally assumed that I was still ordering from within the EU, as when I ordered from Moviemail. Turns out, they are now situated on Guernsey which apparently is not part of EU. I got a letter from the postal service in Denmark, that they are holding my package and I would have to pay 300 kr (app. 37 GBP) to get it. I called SimplyHE (expensive). They could not even see my order, but promised to call back. They did not. I then wrote, but they say, they can't help me or compensate me. I'm not going to pay, letting the package be sent back. I hope I will get my money back, we'll see.

Great place to discover wonderful film I stumbled across MovieMail recently and thanks to them have been watching some wonderful films that I'd previously never heard of! Their prices seem reasonable and they promote a lot of foreign and older titles instead of the big hollywood films. My wife is a big fan of documentaries and I've found a few very good ones that she's enjoyed.

Great selection of DVDs and very helpful I've used MovieMail for years and love the fabulous reviews on their site. They really know their stuff and promote really classy films that you wouldn't stumble across anywhere else. Their staff are very helpful and prices are very reasonable.

Terrible Company Since changing ownership Moviemail have become an appalling company, money is taken for items which are apparently in stock but are never shipped, when you try to contact them all of your emails are ignored. Money was taken from my account a month ago but still no shipping notification and no reply to emails, don't waste your time.

Unscrupulous company Awful company with practices which border on the criminal. They'll take payment for items which they know (but don't tell the customer) are out of stock and then don't issue a refund, even though they know they won't be despatching the item, unless the customer chases it up....very unscrupulous