Absolutely disgusting service and exprerience!! AFTER WAITING OVER 1MONTH FOR DVD'S, I CONTACTED MOVIEMAIL, TO RAISE MY CONCERNS, THEY RESPONDED, SAYING THEY DO NOT UNDERSTAND WHY I AM RASING A CONCERN, AND PROCEEDED TO TELL ME DVD'S WOULD BE APPOXIMATELY ANOTHER 2 WEEKS, I THEN CONTACTED THEM AGAIN, THEY THEN SAID ORDER WOULD BE CANCELLED, TWO DAYS LATER, A CHARGE OF £107.88 WAS TAKEN OUT OF MY BANK ACCOUNT FOR THE DVD'S I WOULD NEVER RECEIVE!! I THEN CALLED THEM, AFTER WAITING 15MIN ON PHONE THEY SAID THAT THE DVD'S I HAD ORDERED HAD BEEN DISCONTINUED. I HAVE NOW CONTACTED VISA CARD TO REPPORT THIS, AND CLAIM MY MONEY BACK!!!! THANKS FOR A HORRIBLE EXPERIENCE MOVIEMAIL!!!!

Delivery times much longer than promised Ordered 4 DVDs on 20th Dec 2013, paid £5 for delivery before Christmas. Arrived on 3rd Jan. Perhaps they meant next Christmas. All they offered was my £5 next day delivery charge back and blamed the courier company. Goods are fine but delivery promises are fiction.

Fast and reliable. Just got my two orders of dvd's yesterday. I am happy with my order and the fast reliable service. The company had my dvd's in the post in around 3 days especially as it was a bank holiday weekend in Ireland. The site is a treasure trove for those that are interested in art house cinema and other films that are not in the main stream of cinema, ie the Hollywood blockbusters. This site has all the films that i had studied on my master of Arts in film and cultural studies. This company i highly recommend as they are thankfully in these hard economic times, priced relatively cheap compared to the high street. If your into film this site is well worth checking out, as i will be buying more dvd's from MovieMail in the future.

Terrible Company Since changing ownership Moviemail have become an appalling company, money is taken for items which are apparently in stock but are never shipped, when you try to contact them all of your emails are ignored. Money was taken from my account a month ago but still no shipping notification and no reply to emails, don't waste your time.

Dodgy Company...do not order. Dodgy Company...do not order. placed and order with them for a newly released DVD then didnt hear anything from them. I called then (waited over 10 mins to get through) only to be told it was discontinued!!!!!! i asked for a refund and they said someone will do it in few days! quick to charge you but then you have to wait for a refund...plus you have to do all the chasing. DODGY!!!!!!!