
Physical forever
GBReally? viewed - purchased - delivered - as simple as 123 was waiting and waiting for this title to be released on blu-ray - finally found it cheaper than Amazon! nice easy site to use - great customer service - thanks Jess

Eliza Ilao
GBVery poor communication, Jess is a liability. Very poor communication, never respond and the person there called Jess is abysmal, does she ever read or respond? I will never use this company again thanks to her complete lack of customer service and interest. Avoid like the plague.

Gareth Temple
GBUnscrupulous company Awful company with practices which border on the criminal. They'll take payment for items which they know (but don't tell the customer) are out of stock and then don't issue a refund, even though they know they won't be despatching the item, unless the customer chases it up....very unscrupulous

scott laurie
GBDodgy Company...do not order. Dodgy Company...do not order. placed and order with them for a newly released DVD then didnt hear anything from them. I called then (waited over 10 mins to get through) only to be told it was discontinued!!!!!! i asked for a refund and they said someone will do it in few days! quick to charge you but then you have to wait for a refund...plus you have to do all the chasing. DODGY!!!!!!!

Jake
GBThey cancel orders without refunding On both occasions I ordered from MoveMail, they cancelled either the whole order or 90% of it. Their excuse is "we are out of stock", despite it still being advertised as available on the website. However, they did not tell me this – they just removed the order from the outstanding orders page – no email, no paypal refund. I shouldn't have to chase up something like this if they cancel the buying contract. They were perfectly happy keeping the money, without sending anything. Last time the paypal refund failed because the funds at their bank did not clear! It was 10 days before I got my money back. My advice would be to shop elsewhere if at all possible – Amazon, Play.com, base.com, etc. If you must use them, use Paypal to give you some protection.