Delivery times much longer than promised Ordered 4 DVDs on 20th Dec 2013, paid £5 for delivery before Christmas. Arrived on 3rd Jan. Perhaps they meant next Christmas. All they offered was my £5 next day delivery charge back and blamed the courier company. Goods are fine but delivery promises are fiction.

Really? viewed - purchased - delivered - as simple as 123 was waiting and waiting for this title to be released on blu-ray - finally found it cheaper than Amazon! nice easy site to use - great customer service - thanks Jess

Absolutely disgusting service and exprerience!! AFTER WAITING OVER 1MONTH FOR DVD'S, I CONTACTED MOVIEMAIL, TO RAISE MY CONCERNS, THEY RESPONDED, SAYING THEY DO NOT UNDERSTAND WHY I AM RASING A CONCERN, AND PROCEEDED TO TELL ME DVD'S WOULD BE APPOXIMATELY ANOTHER 2 WEEKS, I THEN CONTACTED THEM AGAIN, THEY THEN SAID ORDER WOULD BE CANCELLED, TWO DAYS LATER, A CHARGE OF £107.88 WAS TAKEN OUT OF MY BANK ACCOUNT FOR THE DVD'S I WOULD NEVER RECEIVE!! I THEN CALLED THEM, AFTER WAITING 15MIN ON PHONE THEY SAID THAT THE DVD'S I HAD ORDERED HAD BEEN DISCONTINUED. I HAVE NOW CONTACTED VISA CARD TO REPPORT THIS, AND CLAIM MY MONEY BACK!!!! THANKS FOR A HORRIBLE EXPERIENCE MOVIEMAIL!!!!

Terrible Company Since changing ownership Moviemail have become an appalling company, money is taken for items which are apparently in stock but are never shipped, when you try to contact them all of your emails are ignored. Money was taken from my account a month ago but still no shipping notification and no reply to emails, don't waste your time.

Great selection of DVDs and very helpful I've used MovieMail for years and love the fabulous reviews on their site. They really know their stuff and promote really classy films that you wouldn't stumble across anywhere else. Their staff are very helpful and prices are very reasonable.