Nikkie Bellefeuille
CAFraudulent charges and incredibly rude customer service reps if you could even call them that I was charged for a service I had never even heard about, $39.95USD which converted to $53.52CAD for something I not only never heard about but never even signed up for. My initial phone call to the company resulted in the very rude representative hanging up on me, however my second call which sounded like the exact same individual was somewhat helpful. After telling her in my not so pleasant voice that if the funds were not refunded I would further my fraud investigation and make sure I caused one heck of a storm for this fraudulent company. After having voiced my opinion and frustration I was told the $39.95 would be refunded to me in 1-10 business days, today is March 9th, 2017 so the countdown begins. PLEASE PLEASE BE CAREFUL when ordering or even browsing online. I have no doubt this company is a complete fraud and will scam anyone they can.
Trisha
GBNightmare!!! I've never heard of this company until today when I tried to pay one of my bills which was declined, around the same time I recieved a text from my bank asking me to verify recent activity on my account, cinemaden had taken an unauthorised sum of £24.95 out of my account which has led to my bank card being cancelled !!! I'm extremely pi***d off to say the least! Avoid at all cost
Monica Marcum
GBThis is a scam site This is a scam site, Total Fraud if you were dumb enough to give your payment info like I was. The only number after searching for weeks to get ahold of a human is 1-877-800-1958 listed in the fine print under the terms do NOT use the automated part where you put your credit card info in to cancel membership put in 2 or 3 numbers and it will say please stay on the line for a rep to help you once you got them on the line they ask for your e-mail associated with the account. I asked for a confirmation number. They said they would send an e-mail ~ They have not as of yet.
Barbara Brau
GBTerrible The selection is poor. CinemaDen Support is poor. a.)I've tried to cancel a dozen times, I never get an confirmation email so it will terminate charges. b.) I've emailed multiple times asking them to cancel my account for me. NO RESPONSE. Obviously a scam because any REAL business would have better ratings than everything I've seen, and much better support...
Genvieve
GBHorrible I've tried numerous times to cancel my membership starting in the first 5 minutes after signing up, but never received a confirmation email. I still get charged every month!