Fraudulent charges and incredibly rude customer service reps if you could even call them that I was charged for a service I had never even heard about, $39.95USD which converted to $53.52CAD for something I not only never heard about but never even signed up for. My initial phone call to the company resulted in the very rude representative hanging up on me, however my second call which sounded like the exact same individual was somewhat helpful. After telling her in my not so pleasant voice that if the funds were not refunded I would further my fraud investigation and make sure I caused one heck of a storm for this fraudulent company. After having voiced my opinion and frustration I was told the $39.95 would be refunded to me in 1-10 business days, today is March 9th, 2017 so the countdown begins. PLEASE PLEASE BE CAREFUL when ordering or even browsing online. I have no doubt this company is a complete fraud and will scam anyone they can.

TOTAL THIEVES!!!! Cancelled membership 12 months ago and they have continued to charged my card I cancelled my membership and had it confirmed over twelve months ago. I am doing my annual accounts today and have discovered they have continued to charge my cards - this is THEFT

I'm no problem at the moment with their… I'm no problem at the moment with their service

im mad about these scammers on the 5th of march 2016 cinemaden took $53 dollars from my back and two days later the took $52 from my bank only today the 21/04/16 have i even heard of this stupid website so somehow the have take over 100 dollars from my bank i dont care about getting a refund i just 1 want them to stop taking money that doesnt belong to them and thinking thats its ok and 2 to stop people from sighing up and to make people see that they take money from people even thoughs who havent even heard from them or signed up for there stupid website

Do not use Cinema Den! Cinema den is a scam and has at the same time a poor selection of movies after my taste. The reason its a scam, is that they charge you nothing the first 5 days and then suddenly automaticly they charge 35 € for a premium membership without asking. (In theory theres nothing wrong with this, because i've signed up for it, but its a bad way to handle customers). Furthermore they charged me 0,99 € when I wanted to cancel my membership. I've seen it before and it stinks! DO NOT GIVE CINEMAN DEN YOUR CREDIT CARD NUMBER!