They were understanding when I… They were understanding when I explained my older sick dog did not do well with the food. She is too picky. I was reimbursed without asking. This was a kind thing to do and it shows that the company cares about their customers.

Dr. Susan Bohrer - AWESOME & WONDERFUL Dr. Susan Bohrer is absolutely WONDERFUL!!! She has been very kind and helpful with my two dogs, Marley and Sabrina. She has been able to offer suggestions that have helped my two little ones who have been very ill. I am truly grateful for her support and guidance. Also, Jen in Customer Service has been very helpful. I highly recommend Chi Dog. Thank you so very much. Debbie Boss

This company truly cares about dog… This company truly cares about dog food, I reached out to them multiple times and got quick responses. I have a 9 month old doodle with a very sensitive tummy, recovering from antibiotics and gut imbalance, which caused him to have very bad poops for a long time. Along with probiotics, chi dog food has improved his poops, he loves it a lot, and it's fully balanced so I don't have to worry about adding things to it. We alternate between chicken and turkey. I will be a regular customer from now on.

We've just received our second… We've just received our second shipment. It is taking a bit longer than anticipated for both of our girls (Rat Terriers) to adjust to the new food. We do however, love the fresh approach ingredients and how they are created in element form. Stay tuned for updates.

Great customer service Great customer service. Even even after finding there wasn’t a recipe that fit my dogs allergy needs.