There's no way to get immediate help with your company There is no way to contact a live person when you need help or adjusting of your order. I caught a mistake I made with the Promo Code less than 10 minutes after I placed my order and could not communicate with anyone other than your robot on chat. I intended to use (MOMSPECIAL for 40% off) which is why I ordered my book to begin with, and could only send messages to an email. I couldn't even cancel my order. Please respond to my email so my adjustment can be made.

I think the books are the most cutest… I think the books are the most cutest things I have ever seen. It was so great to be able to personalize a book for my mother to reflect how much she means to me. The different stories and poems were super sweet and perfect for expressing how I feel about my mother. The only thing I did not like is not being able to customize certain things like the color of the clothing or the glasses. I also would have like to see more options for ethnic hairstyles and more ethnic features. Being able to change the face size, body size, etc would have been cool too! Overall I thought the shopping experience was good and I am looking forward to seeing the finished product once I receive it in the mail. Also, I graduate from college on Mother’s Day so what better way to tell my mother thank you than a personalized book!!!

Easy process Easy process. Fun to create. Also it was good they confirmed characters, stories, etc. Liked the book preview as well.

I had made a mistake on ordering the… I had made a mistake on ordering the books! They responded and resolved the issues so quickly I didn’t have time to worry! I’m so excited for my daughter to recieve this gift by Mother’s Day! Thank you to the whole team I’m greatly appreciative!

I'm incredibly grateful fo Outstanding Customer Service!r the amazing… I'm incredibly grateful for the amazing help I received! A big thank you to the team for their exceptional customer service. Your prompt and clear assistance made my day. Looking forward to my order's arrival with confidence! Thanks for making my experience so smooth and enjoyable!