Never shipped my item Never shipped my item. Never responded to my email asking about my item and their tracking system has no way to do it unless you scan and download something.

Cheap fabric . Very disappointed… I would return these if you send me instructions. Graphics and printing are really cute BUT the quality of the fabric is cheap and shows markswhen folded and brushed in one direction. I bought a lot and am disappointed Aprons are cute.

We ordered two personalized kids'… We ordered two personalized kids' aprons and two personalized kids' chef hats. The aprons were promptly delivered, but we did not receive the chef hats or any notice about a delay. I sent an email to ask about the chef hats, but received a response that only said my inquiry had been received. I never received any explanation about the separate processing of the order (aprons apart from chef hats) or the delayed delivery of the chef hats. The chef hats were delivered about 4 1/2 weeks after the order was placed. I recommend the aprons and chef hats as fun gifts for children.

Such a great product (and great customer support!) cannot say enough great things about this company! I ordered a set of towels for our baseball team and they were just ADORABLE and even better than I imagined. The quality of the printing and the towel itself truly blew me away. In addition, there was a minor issue with one of the towels and they immediately fixed it and sent out another one. Great customer service on top of a great product makes me enthusiastically recommend them to everyone!

I have purchased gifts from… I have purchased gifts from MonogramOnline for a few years Especially, the 3D pillows. I love them and the gift recipients love them too. One time I had a problem and their customer service was quick and eager to correct the product. I am still a loyal customer!