Donna Mihalco
GBExcellent Customer Service re Damaged Product Ordered the extra large canvas "Live Like Someone Left The Gate Open" canvas and though the canvas itself was received in perfect condition, the frame was broken (probably during shipping). Moosfy replaced it with no problem just asked for photos to be sure it was their product. They immediately sent me a new canvas which arrived undamaged. Thanks Moosfy for standing behind your product even when it was through no fault of your own. Now that is how every company should treat and serve its customers. Outstanding service. Five stars for this company! I would definitely order from Moosfy again. Thank you!
Linds
GBBeautiful memorial piece! I ordered a memorial piece for my friend for her pup who passed. It arrived and it is beautiful!! At first I was pretty emotional after ordering because I saw all the negative comments on Facebook and immediately felt I made a mistake ordering and that I fell victim to a scam. That is NOT the case whatsoever. Shipping did take longer than what was stated due to staffing issues, but the seller was very great in keeping in contact with me the whole time and indeed I got what I ordered. I do recommend Moosfy and will be ordering again.
Kathy
GBMy first package was "lost in the mail"… My first package was "lost in the mail" The replacement still has not arrived, but was sent "to the carrier" Really disappointing experience so far
Pamela Perry
GBAfter some problems receiving my jacket… After some problems receiving my jacket and having to cancel my order, your company sent me the jacket free of charge to make up for all the initial confusion. That shows the importance you stress on customer satisfaction. I thank you very much and will use and recommend your company to others. Well done!
Ernie Gomez
GBPerfect What I received was exactly what i expected and more. I bought it for my wife's birthday. She absolutely LOVED IT.