Customer service is great Customer service is great! I ordered 2 custom mugs and had a little trouble getting 1 mug, as soon as I reached out, their team member was persistent on helping me and made sure to send me a new replacement mug ASAP 💜 the 1 I have received is made very well and looks exactly as pictured! We are stoked to have this special gift made for us

The product is not mine -

Swift and kind response to the question… Swift and kind response to the question I submitted online

Shopping experience was mostly great Shopping experience was great, item arrived earlier than expected and in perfect condition. Only thing I felt could be improved was the communication. I never received any updates about my purchase and it say in my parcel locker for days before I realized it was there. I had to email support to even get my purchase confirmation and never received an update after that.

I ordered these customized cups from… I ordered these customized cups from Felime, and gotta say they came in perfect and cute!