The quality of the coffee mug I… The quality of the coffee mug I received was better than expected however… The customizations were not accurate on the mug. I had ordered it with both a photo with my name and some wording. the wording was not present on the mug. I immediately messaged them to let them know they had made a mistake and they offered to send me out the correct mug however this was three weeks ago and I still have not received anything. I’ve checked in with them a few times and every time I do they told me they’re still working on it. There’s a serious lack of urgency even though they are the ones that made the mistake in the first place. I recently requested for them to just refund me offering to return the incorrect mug back to which I was told to just be patient. I’m sorry but I can’t have patience with a company that failed to provide the right item and then didn’t make a rush to provide me with the correct item. So buyer beware

Customer service is great Customer service is great! I ordered 2 custom mugs and had a little trouble getting 1 mug, as soon as I reached out, their team member was persistent on helping me and made sure to send me a new replacement mug ASAP 💜 the 1 I have received is made very well and looks exactly as pictured! We are stoked to have this special gift made for us

My order was incorrect and I wasn’t too… My order was incorrect and I wasn’t too happy about the printing on the cup.

Not crisp or clean image The screen print on the cup is done in layers that weren't exactly matched so it looks fuzzy and dull. Definitely wouldn't order from them again.

Sooooo super cute Super cute, great quality, amazing price. I absolutely love it!!! I’m what they call “particular” 😂 so basically if I love it, YOU’LL love it. If you’re hesitant, def get it.