POS Nation

Griffith Street 3021-B, 28203, Charlotte,NC, United States
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4.70
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

10.00%

1

0.00%
About POS Nation

CAP Retail by POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business. We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business. POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support. We provide retailers with high quality, easy-to-use, plug-and-play point of sale solutions. We take pride in our ability to outfit businesses with customized, all-in-one POS systems. Our wide range of products, low-cost delivery, and dedicated customer service combine to make us the premier provider of everything point of sale.

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Alan Chagoya
US

Fantastic customer service! Arend was very polite and courteous about the issues I was having, he managed to solve each issue as they came up and did all of that in a timely manner. Fantastic customer service!

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Jen T
US

Please, do not use this POS Any new business owners out there must stay away like what other reviews are saying. I ordered the POS system, and it was okay when I used it. At least, it worked for a few weeks until I kept having receipt problems. It will happen once or twice during most days, and there is no way I could reprint the previous receipt to my customer after ringing up the next customer. My old POS was even better than this. I am incredibly disappointed. I invested $2,000 on this, and it failed to work well. Sadly, Conner was no longer working who was the person that helped me with this. I will probably cancel this for the next few months, and I hope it will because there were issues concerning how customer service does not update their customer very well. This will be the most arduous journey I have ever faced so far.

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Rhonda
US

We converted to POS Nation in October… We converted to POS Nation in October of 2023. The POS for the cashiers works really well. However, the admin side has issues. If you have account receivables this system is not easy to use. They are several issues with it that affect the customer that we have not been able to get resolved. We have started a couple of cases in September and have yet to receive any update via phone or email. Needless to say we have been very frustrated.

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Dianne Bruce
US

Shayan went above and beyond for… Shayan went above and beyond for excellent customer service. He was well informed and guided me through the process. All my questions were answered thoroughly and in a timely manner. Very impressed with this company!

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Micronesia Mart
US

Tasin was very knowledgeable and… Tasin was very knowledgeable and thorough while helping us set up the new addition to our stations and organizing everything. He was very patient while we were finishing up on our part of closing the shift on the old station. We are now up and running and are very grateful!

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