
John
GBSurprising experience in a good way I ordered a beautiful coffee maker that unfortunately arrived with a small crack on the lid. The crack didn’t hinder its functionality, but I thought it was worth bringing to the company’s attention. I contacted customer support, sent over some pictures, and braced myself for a potentially long and arduous return process. To my surprise, the complete opposite happened. Not only did the customer service team promptly acknowledge my issue, but they also shipped a brand-new coffee maker to me absolutely free of charge! They told me to keep the original item, as it was still usable. It’s so refreshing to see a company stand by their products and go the extra mile to ensure customer satisfaction. Thanks.

Billy
TRI was initially hesitant to order… I was initially hesitant to order internationally, but their customer service team was incredibly helpful in answering all of my questions. A special shoutout to Customer Support team who went above and beyond to ensure my concerns were addressed!

Pets Care
INVary good site | -

Claudia Garcia
CAGreat product and excellent service We are happy with the chair and with all the support from the Customer Service team, specifically with Matt. His support was a tremendous help to us to get the chair in such a short time. It was delivered in Colombia in pristine condition. Thank You!

Mohit Dahiya
INawesome service of replacement thanks u I received a wrong product then I got a replacement and now I am very happy with your service