Ok, bad as I hate to do this, I have to update this again I have tried contacting them via their own help email three times regarding my order and today it bounced back as undeliverable! They haven’t answered any of my other emails and now the provided phone number only rings busy. I paid almost 60 bucks for nothing!! I have no image to make adjustments to no digital file no suggestions to make our portrait it’s best!! And now it appears as though I’m going to get the shaft! Edit 10/22/22: Ok, I guess that lit a fire under them because I had a pic in my email today!! It’s funny and as long as they can do the revisions well enough, I’ll be more then happy with their service, they could still stand to be a bit more communicative with their customers though. Extra plus ultra update 10/28/22: I tried to contact them multiple times to make corrections to my order to which every email but the one I sent directly through their website bounced back as being undelivered!! They never responded to the one that got delivered, their number is always busy, and they have now marked my order as fulfilled and it’s on its way!! I got to make NO revisions to the ONE pic they sent me to make corrections to!!I can’t use it as it was. I only hope they see this and maybe offer a resolution!! Geez… as much of a hassle as this has been maybe look into other dozens of companies that offer similar services, I’ll be the martyr this time.

I have requested multiple times for N… I have requested multiple times for an update and either no response or it says your email in not functioning. Is this a scam or just incompetence? Would love to hear from y’all when convenient for you, if it’s not to much trouble. This was for my anniversary but, hey, no big deal…

I would've liked to have seen a quick… I would've liked to have seen a quick look prior to purchase....I also wanted to know if the picture I provided that you can take my glasses off.....Please advise...

Takes a long time to get Ease of website use but never got my item

Above and Beyond I apparently messed up in the ordering process, and they went out of their way to help me fix my order and resolve my issue, plus it looks amazing. I can't wait to see my wife's reaction for a Valentines Day present.