Dana
GBBought a dress for my son’s wedding Bought a dress for my son’s wedding, it didn’t fit and looked cheap. Tried to return it and I have nothing but trouble. First I had to send pictures proving it didn’t fit, then they said they would send fabric for an alteration. When I repeated I just want a refund they said they would make it again. This is still ongoing and so very frustrating! I would not ever purchase from this company again!
Theresa
GBBEWARE BEWARE We ordered a dress for my mom for my wedding. The color is NOT at all what is pictured on the website. They were only willing to issue us a 10% refund for this issue. The sizes also run VERY small. They were unwilling to exchange for size and had more of a "you ordered that size, it's your problem" mentality. There was also an extremely visible area of frayed material along the sash that they did not address at all during our countless back and forth messages just to issue a simple exchange. In summary, NOT accurate product to what you see on website, tedious and impossible return policy, no concern for customer satisfaction.
Janet Weiss
GBUntrustworthy Their page says 15 days to process and another 5-8 days shipping. I ordered my dress Sept 15, and every day their tracking says due to ship 10/10 and adding a day every day I check. They're out of Hong Kong, so even though I paid extra for expedited delivery... I gave up on getting this dress on time and just bought another dress on Amazon. Don't waste your money on these people. They couldn't care less about you.
Roxan C
PHPleasantly surprised At first, I didn't know if it was reliable because of how cheap the dress was, but I gave it a try and was pleasantly surprised at its beauty & comfort. Actually, I took the time to select the size and fortunately the sizing guide is helpful and I got a suitable dress at last.
Pam Fuchs
GBBUYER BEWARE Nowhere does it say they wont fully refund! I ordered based on measurements, yet the dress definitely ran smaller than those listed... they offered a 10%refund BUYER BEWARE!