God Awful Experience By far, the worst experience I’ve had with a business. They advertise being able to ship in 24 hours. It took 6 days to deliver and they only dropped off at a dock on Block Island. It never actually made it to its destination. I didn’t receive a confirmation email when I ordered; I was on hold for more than two hours trying to cancel; by the time I reached them, they said they couldn’t cancel or refund. I realize they are called Rhode Island Baskets but they are a Canada-based company. Do yourself a favor and look for another place to order from. They were the absolute worst organization I have dealt with and wouldn’t want anyone to experience what I did.

MajorFail for Rhode Island Baskets On July 13, I placed an order for the fruit and champagne basket, and upgraded my order for a more premium champagne, with next day delivery- when I check for delivery status on the delivery date July 14- it said it would now be a week. On that new delivery date, July 20, I checked status and it still had not been shipped. I contacted customer service and they apologized and said it would be delivered the next day July 21.. I expressed concerns that it should have fresh fruit and he guaranteed it would be delivered with fresh fruit. It did not arrive the next day. At that point, I cancelled my order and received a prompt refund. That was on July 22. On Tuesday, July 25, a basket arrived at the intended destination. The fruit was rotted, the basket broken, and a cheap red wine was delivered. I was pretty horrified and contacted customer service again. As I did not have any pictures to send, I let it drop- I had also gotten my refund. Then, on Tuesday August 1, ANOTHER basket was delivered with rotten fruit, broken boards, and more cheap red wine. I sent the pictures to customer service, and their response was yeah too bad we already refunded you. At that time, I was looking for nothing more than to share how bad their service is- I was not looking for anything more. I would highly recommend using any other service than Rhode Island Baskets