DO NOT ORDER FROM HERE!! DO NOT ORDER FROM HERE!! DO NOT ORDER FROM HERE!! They are a scam and we lost around $450 with them. Our delivery was supposed to come 1 month ago and it didn't arrive. Call them- voice message, Email - no response. I chat with the customer service rep and asked for a refund since they don't even know when my product is going to arrive, they say no refund even it is their fault. So I checked their T&C and it does say no entitlement to refund whatsoever. So I asked them to give me the ETA on this product, and the answer was "we don't know". Hence, this might take another month or maybe will never arrive. This company DOES NOT CARE ABOUT THE CUSTOMERS SO DONT WASTE YOUR MONEY AND ENERGY HERE.

I got it for my mom's birthday I got it for my mom's birthday. Delivered on time and beautifully presented.

I wish I could give a 0 rating I wish I could give a 0 rating! This company didn't deliver an item I ordered (for a friend who was going through a difficult time). I had to contact THEM in order to find a new delivery time, which they said I would have to pay for (even though they never contacted the recipient to determine an appropriate delivery window, nor did they try to leave it with the super/office of the apartment complex WHICH THEY COULD HAVE DONE). They ultimately said the item (which was a potted evergreen tree) was perishable and therefore not refundable, even though a) on their website it says it will last FOR FORTY YEARS and b) they said in their initial email that it is fine to be delivered at a future date. NEVER order from these scammers. I went with an actual florist (after wasting 80 bucks with these jerks) and all went smoothly. They call themselves "Yorkville's" (and, btw it seems like "Hazelton's" and "Bloom" are the same company, as their websites are nearly identical) to make it seem like they're a small local business, but they're obviously a large-scale company based in Scarborough. I should have done a little more research. Lesson learned - always go with a small local florist. Better products, better customer service, and supporting local small business.

I had an excellent experience with… I had an excellent experience with Yorkville's - I was quite worried given the reviews but the Easter gift I ordered for my daughter arrived on time, beautifully presented with the expected items. The driver left a nice message on her mobile to let her know it was at her mailroom. Very happy.

They delivered rotten/wilted roses for… They delivered rotten/wilted roses for my 101 year old, WWII vet, father. They refused to accept responsibility and, even with photo proof are calling my father a liar - refusing to do the easy thing and simply replace the flowers.