bad customer service Beware of ordering from wrapwithus.com!!!! I placed an order by phone on a Tuesday to ensure that I would receive the order on time by Friday. The girl who took the order told me that I would get the order by Friday if I paid $15.99 for a 3 day delivery. She said that the order would be processed and shipped that same day. Thursday I get an email from UPS stating that they had just picked up the shipment and it would be delivered by Tuesday, 4 days later than what I was told. I then called and explained I needed these favors for a party for Saturday and that by Tuesday they were useless to me. They simply said well just return the order when you get it and we will give you your full refund. I asked them if they would overnight another order and I would return the late one. They wanted to charge me $104.00!!!! I told them that I felt they should pay for that not me, it wasn’t my fault and I had already paid for a faster delivery. The manager told me that there was nothing she could do because I didn’t get the name of the girl who took my order. BULLS**T!!!!! Any proficient company would have the employee name or ID# in an order that is placed. She tried telling me that I had just placed the order on Tuesday it was my fault…… Had I been told that I would not be able to get the order on time I wouldn’t have ordered it and paid for faster shipping…..HELLLLO!! My blood was boiling and I told her that they had poor customer service; she disagreed and refused to take any responsibility for it and then hung up on me. I called them back after I received the order so that they could send me a shipping label…. “We are not responsible for paying or refunding the shipping charges.” PLEASE BEWARE OF THIS PLACE THEY SUCK!!! NEVER WILL I ORDER FROM WRAPWITHUS AGAIN!

Good prices, nice items I ordered some custom printed ribbons and items to create party favors for a baptism. They had the best prices on Jordan almonds I could find, the personalized printed ribbons came out great and all the other items I ordered were just as expected. My favors turned out beautiful. I have recommended this site to friends and would order from them again. I ordered online and received my order within 5 days.

Annoyed I ordered lollipops through this site for my 3 children, so they would something special to remember their baptism. I ordered a month in advance and waited patiently for my package to arrive. The week before the event I called to check on my order because it still not arrived and I was told that my order was cancelled. They claimed that they called and left a voicemail on my phone, which was false, I never received any voicemail or e mail to let me know. I was assured that my payment had been refunded, but that was not my concern. My concern is that I now have less than a week to find something similar with printed names and dates and I'm sure that will be next to impossible. I'm really disappointed because I stumbled across this site while searching and I was really excited about this cute idea. And now I have nothing. I will not be using this site again.

Great Items and wonderful service I recently ordered favors for my wedding and like any typical frantic bride waited until the last minute. Not only were the prices the best around the shipping was fast. When I called in the morning the customer service repetitive was very friendly and incredibly helpful with all my questions. I placed my order later that day during my lunch break and when I returned home that evening I found a tracking number waiting for me in my e-mail. The favors were gorgeous. I will recommend Wrap with us to everyone and will shop there again and again.

Best Wedding Favor Company! I hosted one of friend's showers and used wrap with us for my decorations and favors. Their staff was very helpful and friendly which was great because I was very limited on time and in a rush. I received my items as promised in 2 days and the merchandise was even better than it looked online! I definitely recommend wrap with us and will use them in the future!