How do I give ZERO stars? How do I give ZERO stars?? Appalling product followed by appalling customer service. I ordered what I believed to be a very sleek looking snack and liquor basket for $99.99 and added extras to make it up to nearly $200. As an example of what was wrong - popped balloon (obviously the delivery persons fault but still an issue for NYC Baskets to resolve), the birthday card was missing, my additional 'tapas' item was a peanut brittle bar, salmon pate was substituted for salmon fillets received in damaged containers, pretzels from the original crate descriptions were not received, and the 4 English beers I ordered as extras' for my English husband working in the US (the gift was for his birthday while we were 3000 miles apart)' were not English, the closed he got was a bottle of Guinness. And that isn't even everything. I have raised a case with the FTC and would hope that something is done to stop companies like this duping people and taking their hard earned money and supplying an inferior product and service. Shame on them! I have still received no compensation. The only thing they are accepting responsibility for is the popped balloon... 6 months on and I am still fighting for a refund.

I think this company is a scam I think this company is a scam, they took my money and have no information on delivery. The shipper has no information on the delivery.

Lovely basket Lovely basket, fruit selection leaves much to be desired. Definitely not worth the price imo.

AVOID THIS COMPANY!!!!!! I see a review from someone who was also a victim of the same scam. I regret not reading the bad reviews before. AVOID THIS COMPANY!!!!!! They claim next day delivery. Didn't happen. They didn't deliver the wine I chose claiming that they have a substitution policy. MISLEADING! And the items in the basket, completely different. They respond to your email, with bogus excuses.

This company is a scam This company is a scam. They didn’t deliver the order and their customer service replies with a giftgp.com address which is a scam company. They said I signed for the package (I didn’t), and delivered to my address as per the tracking link (there was no address listed on the tracking link). And the signature they sent me that was supposedly mine wasn’t even anywhere close to my name. Then they said that they’re completely void of responsibility and can’t issue refunds or redeliver because it’s the courier’s fault. They didn’t even contact the courier to investigate, just said I could call them if I wanted. Absolute scam.