Bad Customer Service & Shipping I ordered licorice on December 19th and still never received my order. When I contacted the company they basically said, "wait until the first week of January you will receive a tracking number" yeah no thanks!! Please issue my refund was IGNORED 🙁

Arrived on time and absolutely loved by spouse I placed an order for 2 types of licorice on Nov. 30, 2023. I did get an order number but the product is supposedly waiting to be shipped. None of my emails have been answered except by an automated response. If I hear nothing by Tuesday, 12/12/23 I'll proceed to contact my credit card and instigate a fraud action. Of course my credit card has already been charge. Update 12/14. My package arrive. Licorice.com responded to my concerns and made it right. I understand when mess-ups happen but they fixed it. Update 12/25. Licorice given as a gift to a very important person (my spouse) and she loved both kinds (Finish #1and Australian #2)

Disappointing Product Nice order processing, good expensive packaging, timely delivery. Unfortunately the product was disappointing. Very stiff and had to chew. Initially I thought was from being in a cold truck for delivery. I waited a day to try it again, same result. Hard to chew. Contacted the company about returning unused portion. Standard answer was that since is food related they good not accept a return. Very disappoint that even though the product is sub-par and in my opinion not as advertised, they won’t take it back.

My brother is always talking about the… My brother is always talking about the black licorice he got when he was a child. We couldn't find it anywhere and discovered the company was no longer in business. Today I sent him the black licorice sampler. You have made a 77-year-old man very happy today! Thank you so much and I think it's the best birthday present I ever got him!

You Have Been Warned… As many others have stated, this company takes money right away; creates a shipping label; and promises speedy delivery, which didn’t occur. I wish I had read the reviews before purchasing. After waiting a couple of weeks and repeated attempts to get a shipping update, I requested a cancellation. Never got a response from the company. I had to dispute with PayPal and then escalate it. PayPal found in my favor and canceled this order finally. Ridiculous in this day that a company would be this shady and unreliable. Horrible!