David Nassif
GBIf your site worked worth a damn you… If your site worked worth a damn you would have had a sale instead of a pissed off repeat customer
Ken Roberts
GBDisappointing Product Nice order processing, good expensive packaging, timely delivery. Unfortunately the product was disappointing. Very stiff and had to chew. Initially I thought was from being in a cold truck for delivery. I waited a day to try it again, same result. Hard to chew. Contacted the company about returning unused portion. Standard answer was that since is food related they good not accept a return. Very disappoint that even though the product is sub-par and in my opinion not as advertised, they won’t take it back.
Antonio
GBBad Customer Service & Shipping I ordered licorice on December 19th and still never received my order. When I contacted the company they basically said, "wait until the first week of January you will receive a tracking number" yeah no thanks!! Please issue my refund was IGNORED 🙁
herbolich
GBNever received my order I ordered Sampler Pack on 11/6/23. The site showed a delivery estimate of 3-5 days. Two weeks later I had not received anything and started emailing them. First they said their shipping system had changed and they were having problems. I continued asking about my order and they continued saying they were sorry. After a month I received an email saying my order would ship that week. Several days later I complained again and they told me that the order had been lost in transit. They said they weren't selling anymore Sampler Packs. I requested that my money be refunded or an equivalent amount of licorice be sent. I haven't heard back.
Kevin Kupec
GBNo delivery after 4 weeks I ordered $125 worth of licorice back in October relying on the 4-5 day promised delivery. Credit card charged right away. I followed up after 2 weeks and was told they were behind in shipping but it will soon be shipped. Followed up after 4 weeks and was told that the company had software system issues and they didn't know when my candy would be shipped but it would be shipped as soon as possible. I cancelled my order. Will never order from them or their sister companies again.