Ken Roberts
GBDisappointing Product Nice order processing, good expensive packaging, timely delivery. Unfortunately the product was disappointing. Very stiff and had to chew. Initially I thought was from being in a cold truck for delivery. I waited a day to try it again, same result. Hard to chew. Contacted the company about returning unused portion. Standard answer was that since is food related they good not accept a return. Very disappoint that even though the product is sub-par and in my opinion not as advertised, they won’t take it back.
Kevin Kupec
GBNo delivery after 4 weeks I ordered $125 worth of licorice back in October relying on the 4-5 day promised delivery. Credit card charged right away. I followed up after 2 weeks and was told they were behind in shipping but it will soon be shipped. Followed up after 4 weeks and was told that the company had software system issues and they didn't know when my candy would be shipped but it would be shipped as soon as possible. I cancelled my order. Will never order from them or their sister companies again.
Timothy
GBOrdered in mid December with guaranteed… Ordered in mid December with guaranteed Christmas delivery. UPS says box was damaged and they destroyed it and notified the shipper. Now they say they will ship another order to me with delivery by January 9th. What does guaranteed Christmas delivery mean? They knew a week before Christmas that there was a problem with the shipping.
Jeff Brown
GBOrder only if you have a lot of…patience and don’t need your order anytime soon. Order only if you have a lot of patience and don’t care when your order arrives (or IF it arrives). According to their tracking system, our order was “pre-transit” back on 12/4, and it’s still in the same status here on 12/18. We are trying to cancel our order and, regardless of whether we’re successful or not, this will be the last time we try using them.
Bill Mohl
GBOrder came with crushed containers and… Order came with crushed containers and one completely imploded with licorice spread all through shipping box. Reached out to Licorice.com customer service and got no response.