Mary H
GBHorrible holiday experience! As others did, I ordered both licorice and pretzels on December 11 for "guaranteed Christmas delivery". I sent an email December 22 and got a response saying that they had "a full day of shipping" ahead of them and my order would still arrive. Of course it didn't. I filed a dispute through PayPal on December 26 and sent an email asking to cancel my order, since I no longer needed the product after Christmas. They then sent the pretzel order December 27 and stopped responding to me. Licorice still has not shipped.
Herb Strain
GBI should have read the reviews before… I should have read the reviews before now. I have ordered from licorice.com 3 times. The product is tasty. I have also tried their chocolate and am waiting on a taffy order. My most recent licorice order was wrong. I expected them to send a replacement order for what was missing but they just credited me. Now if I still want the product they didn't send, I will have to pay shipping again. Looking at the reviews, they are AWFUL!!! LOST THIS LOYAL CUSTOMER!!! Order #555530 BEWARE
David Nassif
GBIf your site worked worth a damn you… If your site worked worth a damn you would have had a sale instead of a pissed off repeat customer
Timothy
GBOrdered in mid December with guaranteed… Ordered in mid December with guaranteed Christmas delivery. UPS says box was damaged and they destroyed it and notified the shipper. Now they say they will ship another order to me with delivery by January 9th. What does guaranteed Christmas delivery mean? They knew a week before Christmas that there was a problem with the shipping.
Karen Jones
GBYou Have Been Warned… As many others have stated, this company takes money right away; creates a shipping label; and promises speedy delivery, which didn’t occur. I wish I had read the reviews before purchasing. After waiting a couple of weeks and repeated attempts to get a shipping update, I requested a cancellation. Never got a response from the company. I had to dispute with PayPal and then escalate it. PayPal found in my favor and canceled this order finally. Ridiculous in this day that a company would be this shady and unreliable. Horrible!