Bad Customer Service & Shipping I ordered licorice on December 19th and still never received my order. When I contacted the company they basically said, "wait until the first week of January you will receive a tracking number" yeah no thanks!! Please issue my refund was IGNORED 🙁

Arrived on time and absolutely loved by spouse I placed an order for 2 types of licorice on Nov. 30, 2023. I did get an order number but the product is supposedly waiting to be shipped. None of my emails have been answered except by an automated response. If I hear nothing by Tuesday, 12/12/23 I'll proceed to contact my credit card and instigate a fraud action. Of course my credit card has already been charge. Update 12/14. My package arrive. Licorice.com responded to my concerns and made it right. I understand when mess-ups happen but they fixed it. Update 12/25. Licorice given as a gift to a very important person (my spouse) and she loved both kinds (Finish #1and Australian #2)

Negative 4 star order for Christmas dec… Negative 4 star order for Christmas dec 5. Guaranteed delivery before Christmas. Did not arrive As amatter of fact had not even been shipped as of Christmas Day. They canceled my order when I told them Their view of Guarantee and mine were different. DO NOT SHOP WITH licorice.com

You Have Been Warned… As many others have stated, this company takes money right away; creates a shipping label; and promises speedy delivery, which didn’t occur. I wish I had read the reviews before purchasing. After waiting a couple of weeks and repeated attempts to get a shipping update, I requested a cancellation. Never got a response from the company. I had to dispute with PayPal and then escalate it. PayPal found in my favor and canceled this order finally. Ridiculous in this day that a company would be this shady and unreliable. Horrible!

I should have read the reviews before… I should have read the reviews before now. I have ordered from licorice.com 3 times. The product is tasty. I have also tried their chocolate and am waiting on a taffy order. My most recent licorice order was wrong. I expected them to send a replacement order for what was missing but they just credited me. Now if I still want the product they didn't send, I will have to pay shipping again. Looking at the reviews, they are AWFUL!!! LOST THIS LOYAL CUSTOMER!!! Order #555530 BEWARE