Horrible holiday experience! As others did, I ordered both licorice and pretzels on December 11 for "guaranteed Christmas delivery". I sent an email December 22 and got a response saying that they had "a full day of shipping" ahead of them and my order would still arrive. Of course it didn't. I filed a dispute through PayPal on December 26 and sent an email asking to cancel my order, since I no longer needed the product after Christmas. They then sent the pretzel order December 27 and stopped responding to me. Licorice still has not shipped.

No delivery No refund Never delivered, was told “no refund” but here’s a coupon for your next order. Buyer beware!!!

Arrived on time and absolutely loved by spouse I placed an order for 2 types of licorice on Nov. 30, 2023. I did get an order number but the product is supposedly waiting to be shipped. None of my emails have been answered except by an automated response. If I hear nothing by Tuesday, 12/12/23 I'll proceed to contact my credit card and instigate a fraud action. Of course my credit card has already been charge. Update 12/14. My package arrive. Licorice.com responded to my concerns and made it right. I understand when mess-ups happen but they fixed it. Update 12/25. Licorice given as a gift to a very important person (my spouse) and she loved both kinds (Finish #1and Australian #2)

Don't waste your money Edit as with many reviewers, after leaving negative reviews on several sites Licorice.com canceled my order and blew me off. This is the very definition of a scam company. All positive reviews on their own site, and overwhelmingly negative on every other one. Use with caution

Terrible company DON'T ORDER Wow. I wish I came here before ordering. I placed and order and received a confirmation. when I ordered it said get if by 12/20/23; I logged in because I did not get a tracking number yet to find they changed my shipping to "wait a while and save" its coming after christmas. I have now discovered they auto reply to emails and have not actual customer service to call. This was for my 97 year old father and he sees their stupid commercial everyday and all he asked for was this. Seems like a small company in over their heads. Sooo dissapointed