Order only if you have a lot of…patience and don’t need your order anytime soon. Order only if you have a lot of patience and don’t care when your order arrives (or IF it arrives). According to their tracking system, our order was “pre-transit” back on 12/4, and it’s still in the same status here on 12/18. We are trying to cancel our order and, regardless of whether we’re successful or not, this will be the last time we try using them.

Like almost every other review do not… Like almost every other review do not order from this “company”. Placed order on Dec 2,2023 with guaranteed Christmas delivery. Not only did it not ship in the 5-7 days it said they kept saying it would. Received it Dec 28 well past Christmas. Emailed repeatedly with no response. Would never order from here again and will continue to tell others the same.

Bad Customer Service & Shipping I ordered licorice on December 19th and still never received my order. When I contacted the company they basically said, "wait until the first week of January you will receive a tracking number" yeah no thanks!! Please issue my refund was IGNORED 🙁

No delivery after 4 weeks I ordered $125 worth of licorice back in October relying on the 4-5 day promised delivery. Credit card charged right away. I followed up after 2 weeks and was told they were behind in shipping but it will soon be shipped. Followed up after 4 weeks and was told that the company had software system issues and they didn't know when my candy would be shipped but it would be shipped as soon as possible. I cancelled my order. Will never order from them or their sister companies again.

I should have read the reviews before… I should have read the reviews before now. I have ordered from licorice.com 3 times. The product is tasty. I have also tried their chocolate and am waiting on a taffy order. My most recent licorice order was wrong. I expected them to send a replacement order for what was missing but they just credited me. Now if I still want the product they didn't send, I will have to pay shipping again. Looking at the reviews, they are AWFUL!!! LOST THIS LOYAL CUSTOMER!!! Order #555530 BEWARE