Disappointing Product Nice order processing, good expensive packaging, timely delivery. Unfortunately the product was disappointing. Very stiff and had to chew. Initially I thought was from being in a cold truck for delivery. I waited a day to try it again, same result. Hard to chew. Contacted the company about returning unused portion. Standard answer was that since is food related they good not accept a return. Very disappoint that even though the product is sub-par and in my opinion not as advertised, they won’t take it back.

Horrible holiday experience! As others did, I ordered both licorice and pretzels on December 11 for "guaranteed Christmas delivery". I sent an email December 22 and got a response saying that they had "a full day of shipping" ahead of them and my order would still arrive. Of course it didn't. I filed a dispute through PayPal on December 26 and sent an email asking to cancel my order, since I no longer needed the product after Christmas. They then sent the pretzel order December 27 and stopped responding to me. Licorice still has not shipped.

No delivery No refund Never delivered, was told “no refund” but here’s a coupon for your next order. Buyer beware!!!

Like almost every other review do not… Like almost every other review do not order from this “company”. Placed order on Dec 2,2023 with guaranteed Christmas delivery. Not only did it not ship in the 5-7 days it said they kept saying it would. Received it Dec 28 well past Christmas. Emailed repeatedly with no response. Would never order from here again and will continue to tell others the same.

You Have Been Warned… As many others have stated, this company takes money right away; creates a shipping label; and promises speedy delivery, which didn’t occur. I wish I had read the reviews before purchasing. After waiting a couple of weeks and repeated attempts to get a shipping update, I requested a cancellation. Never got a response from the company. I had to dispute with PayPal and then escalate it. PayPal found in my favor and canceled this order finally. Ridiculous in this day that a company would be this shady and unreliable. Horrible!