Ken Roberts
GBDisappointing Product Nice order processing, good expensive packaging, timely delivery. Unfortunately the product was disappointing. Very stiff and had to chew. Initially I thought was from being in a cold truck for delivery. I waited a day to try it again, same result. Hard to chew. Contacted the company about returning unused portion. Standard answer was that since is food related they good not accept a return. Very disappoint that even though the product is sub-par and in my opinion not as advertised, they won’t take it back.
herbolich
GBNever received my order I ordered Sampler Pack on 11/6/23. The site showed a delivery estimate of 3-5 days. Two weeks later I had not received anything and started emailing them. First they said their shipping system had changed and they were having problems. I continued asking about my order and they continued saying they were sorry. After a month I received an email saying my order would ship that week. Several days later I complained again and they told me that the order had been lost in transit. They said they weren't selling anymore Sampler Packs. I requested that my money be refunded or an equivalent amount of licorice be sent. I haven't heard back.
Debbie Farr
GBMy brother is always talking about the… My brother is always talking about the black licorice he got when he was a child. We couldn't find it anywhere and discovered the company was no longer in business. Today I sent him the black licorice sampler. You have made a 77-year-old man very happy today! Thank you so much and I think it's the best birthday present I ever got him!
Timothy
GBOrdered in mid December with guaranteed… Ordered in mid December with guaranteed Christmas delivery. UPS says box was damaged and they destroyed it and notified the shipper. Now they say they will ship another order to me with delivery by January 9th. What does guaranteed Christmas delivery mean? They knew a week before Christmas that there was a problem with the shipping.
Karen Pe
GBDon't waste your money Edit as with many reviewers, after leaving negative reviews on several sites Licorice.com canceled my order and blew me off. This is the very definition of a scam company. All positive reviews on their own site, and overwhelmingly negative on every other one. Use with caution