Gregory EGAN
GBArrived on time and absolutely loved by spouse I placed an order for 2 types of licorice on Nov. 30, 2023. I did get an order number but the product is supposedly waiting to be shipped. None of my emails have been answered except by an automated response. If I hear nothing by Tuesday, 12/12/23 I'll proceed to contact my credit card and instigate a fraud action. Of course my credit card has already been charge. Update 12/14. My package arrive. Licorice.com responded to my concerns and made it right. I understand when mess-ups happen but they fixed it. Update 12/25. Licorice given as a gift to a very important person (my spouse) and she loved both kinds (Finish #1and Australian #2)
herbolich
GBNever received my order I ordered Sampler Pack on 11/6/23. The site showed a delivery estimate of 3-5 days. Two weeks later I had not received anything and started emailing them. First they said their shipping system had changed and they were having problems. I continued asking about my order and they continued saying they were sorry. After a month I received an email saying my order would ship that week. Several days later I complained again and they told me that the order had been lost in transit. They said they weren't selling anymore Sampler Packs. I requested that my money be refunded or an equivalent amount of licorice be sent. I haven't heard back.
Mimi Maney
GBLike almost every other review do not… Like almost every other review do not order from this “company”. Placed order on Dec 2,2023 with guaranteed Christmas delivery. Not only did it not ship in the 5-7 days it said they kept saying it would. Received it Dec 28 well past Christmas. Emailed repeatedly with no response. Would never order from here again and will continue to tell others the same.
Debbie Farr
GBMy brother is always talking about the… My brother is always talking about the black licorice he got when he was a child. We couldn't find it anywhere and discovered the company was no longer in business. Today I sent him the black licorice sampler. You have made a 77-year-old man very happy today! Thank you so much and I think it's the best birthday present I ever got him!
Bill Mohl
GBOrder came with crushed containers and… Order came with crushed containers and one completely imploded with licorice spread all through shipping box. Reached out to Licorice.com customer service and got no response.