I don't understand all the negative… I don't understand all the negative reviews? I have ordered from this company several times over the years and had nothing but great experiences. they have a good rating/reviews on FB, maybe it's just a trustpilot thing? is this where just the negative folks post? licorice.com is great, all their sister products pretzels.com caramels.com etc, are great as well

Arrived on time and absolutely loved by spouse I placed an order for 2 types of licorice on Nov. 30, 2023. I did get an order number but the product is supposedly waiting to be shipped. None of my emails have been answered except by an automated response. If I hear nothing by Tuesday, 12/12/23 I'll proceed to contact my credit card and instigate a fraud action. Of course my credit card has already been charge. Update 12/14. My package arrive. Licorice.com responded to my concerns and made it right. I understand when mess-ups happen but they fixed it. Update 12/25. Licorice given as a gift to a very important person (my spouse) and she loved both kinds (Finish #1and Australian #2)

Negative 4 star order for Christmas dec… Negative 4 star order for Christmas dec 5. Guaranteed delivery before Christmas. Did not arrive As amatter of fact had not even been shipped as of Christmas Day. They canceled my order when I told them Their view of Guarantee and mine were different. DO NOT SHOP WITH licorice.com

Bad Customer Service & Shipping I ordered licorice on December 19th and still never received my order. When I contacted the company they basically said, "wait until the first week of January you will receive a tracking number" yeah no thanks!! Please issue my refund was IGNORED 🙁

No delivery No refund Never delivered, was told “no refund” but here’s a coupon for your next order. Buyer beware!!!