Ecom Authority

500 E Las Olas Blvd, 33301, Fort Lauderdale, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Ecom Authority

Ecom Authority services and partners with over 1,500 clients providing a white glove service, hassle-free, done for you Amazon FBA product. Our Team sources and procures your inventory, manages account health, and handles all operational tasks associated with your Amazon business.

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David Perry
US

I just wanna say how great Ecom… I just wanna say how great Ecom authority is. They even invited me out for dinner and invited my dog with us. My dogs name is Komodo and they even bought him a 48 oz New York Strip and got him a puppy bisquit for dessert! Best guys in the FBA business. My dog says thanks for the dinner.

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Elza
US

Definitely consider Ecom We have been with Ecom for just about 6 months. It’s been a process and has taken longer than anticipated, but things are flowing well now. We did have a hiccup in communication on an issue with our Amazon store but Ecom Founder, Co-Founder and Head of Customer Relations (think that was his title) were quick to jump on a zoom call with us after hours to discuss, which we appreciated knowing there is a time difference. They promised to resolve the issue and they kept their word. The issue was resolved within a couple days! We look forward to a long lasting business relationship with Ecom. I would say if you’re looking to invest, definitely consider Ecom.

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Preston Luckett
US

New store owner.. candid feedback I'm a new store owner (just entered month 2) and while new to this experience can say their transparency and quick response times have been VERY impressive. I get weekly updates from the owners on every move the company is making which is super helpful (and they don't just cover the great stuff but challenges they've faced and how they are dealing with them which is real business and I appreciate the candor). Researched them for 3 months and dug deep and must say everything so far has been great. No biz model is perfect and all will have challenges but their prompt attention to address issues with swift action and communication is unique and rare in my experience as a business owner. Will give more details in review as we move further into this model but so far, all good!

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John Sciales
US

The right company to partner with I have been partnered with Ecom since 8/23.They have delivered on everything that they promised to do. My onboarding with Amazon was particularly difficult but the support team at Ecom fought tirelessly to get my store apporved and kept me informed every step of the way. The support, communication, financial interaction have all been excellent.

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Kevin Headrick
US

Ecom Authority's Superb Customer Service Ecom Authority and its staff from the help desk to he guy at the top have been instrumental in helping to address a deactivation issue with my store and the Amazon platform. Due to a medical issue, my initial attempt to establish a store with Amazon came to an abrupt halt. Amazon disabled my original attempt. Now several years later, I elected to partner with Ecom Authority to establish a store. They make addressing the typical issues much easier and almost inconsequential in their ability to help partners to address. They deal in quality products that are known quantities versus a "branded" product that I would have had produced overseas and likely infringing on trademarks and patents. Has my onboarding taken longer than I would have expected? Yes. But that is due to Amazon's bots not understanding the issues that human's might incur. Dan and company have been invaluable in addressing the issues.

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