Beautiful rug Good service, good product.

Beware of this company Giving this company 2 stars solely because of their unique products. My experience with them has been absolutely horrific. I ordered 3 items from them (totaling well over 2k) back in November. Two items were to be delivered the beginning of December in which I never received confirmation of shipment even after the expected delivery date. I went through multiple avenues in attempts to contact them in which they were not responsive (at this point thinking I was just scammed). The owner contacted me and voiced that due to the inconvenience that they’d include a free gift. Long story short, eventually got the products shipped and received them 2 weeks late…..they were not the color ordered and of course no gift as promised. Eventually I was able to get the color I had initially ordered. This ended up costing me more money and again….the products were weeks late. The third product was to arrive the beginning of January. This did not arrive until recently (end of February). Almost 2 MONTHS late. Due to the lack of customer service and everything that went wrong with my order (months on the phone of back and forth with them just to get the products that I ordered at a high cost) ….the owner would not do a single thing to make it right. Just beware that you may or may not get your items….even with thousands of dollars spent.

Excellent customer service and a… Excellent customer service and a beautiful product! Shane went above and beyond to keep me updated on my order and to make sure that it met my expectations. I am beyond impressed and so grateful. I will enjoy this light fixture for many years to come! Thank you!

Great Outcome I ordered my rug near the beginning of the year and it finally arrived this month. Since I am an Ops manager, I am fully aware of delays in the supply chain. Overall, I love my rug.

Absolutely beautiful! Absolutely beautiful!! I love it! It is even prettier in person and the quality is top notch! Thank you