I've been struggling since yesterday to… I've been struggling since yesterday to contact EDreams for my pending reservation. I spent almost USD100 for overseas calls (botth to Miami and UK phones of EDreams) - made numerous chats/complaints, but; it was only Muskan from Messenger - who was able to assists and solve my problem.

Excellent service and delivery Excellent service and delivery. My only quibble is that all my order was for dry goods yet it came packaged using a huge amount of polystyrene shapes to protect it. It was not clear if they could be recycled but it did seem rather wasteful.

Very reliable website Very reliable website. They used their own courier, and the order was delivered within two days. The courier service was very good and delivered to the door. After he knocked on the door, he called to confirm if I was at home because I didn't hear the doorbell. In short, he is very patient, wears a mask and maintains social distancing. By the way, Cotechino Negroni is really delicious and the price is very competitive.

Italian delicatessen at a click The best Italian Produce there is at a click! The delivery was super speedy and the goods were outstanding. I fully recommend it.

This arrived broken This arrived broken. The lip of the pottery was smashed off. No point spending so much money on a lovely container if it arrives damaged. No response to my email when I contacted the company with the photo of the damage. Disappointing.