first class handling and customer service of first growth wine ordered a 88 latour last week for a first growth wine tasting on friday in Fort Lauderdale. amongst a lineup of 88 HB, 86 Margaux, 96 Mouton, 98 Margaux and 01 HB, the Latour was a clear winner. the folks at finewinecollector pristinely shipped the bottle directly to my hotel via 2 day fedex... the wine was simply stunning. had spoken to edward a couple times on the phone to ensure the bottle would be delivered properly and he took care of everything. would do business again with them in a heartbeat.

My First Impression I was very impressed with my conversation and experience with my first purchase. A friend had had success buying from the sight and had found the bottles sound. Provenance is very important and Fine Wine Collector has a good record. I was very impressed with the knowledge about the wines during my phone conversation and the willingness to delay the shipment until an appropriate weather window. I look forward enjoying the wine when it arrives.

Fine Wine Service I didn’t think an online store could match the personal service I enjoy at my local, independent wine shops. However, Jim at Fine Wine Collector proved me wrong. In summary, Jim takes a genuine interest in his customers and does everything he can to provide them an exceptional experience. He called me promptly on the morning after I submitted my online order. He wanted to make sure that the “nice bottle of wine” I purchased would be received safely. Additionally, he took the time to learn about my wine preferences. During our conversation he offered to forward a preview list of a collection he had just acquired. It was right up my alley and it took all the will power I had not to empty my wallet. Overall, one of the best experiences I had buying a special bottle of vino. I will work with them again. I

Everything was great except shipping Company was great, communication excellent, they even followed up to see that I got the wine. Unfortunately, FedEx ground made receipt a huge hassle. I received multiple delivery notifications, and then the package wasn't delivered on that day. I put a pick-up hold on the package, and it wasn't available for pick-up when they said it would be. The only way I would order from this company again is if they switched delivery to UPS (or something more reliable than FedEx).

Always great wines Always great wines and every bottle I've purchased has been in perfect condition, plus the customer service is completely professional.