Everything was great except shipping Company was great, communication excellent, they even followed up to see that I got the wine. Unfortunately, FedEx ground made receipt a huge hassle. I received multiple delivery notifications, and then the package wasn't delivered on that day. I put a pick-up hold on the package, and it wasn't available for pick-up when they said it would be. The only way I would order from this company again is if they switched delivery to UPS (or something more reliable than FedEx).

Fine Wine Service I didn’t think an online store could match the personal service I enjoy at my local, independent wine shops. However, Jim at Fine Wine Collector proved me wrong. In summary, Jim takes a genuine interest in his customers and does everything he can to provide them an exceptional experience. He called me promptly on the morning after I submitted my online order. He wanted to make sure that the “nice bottle of wine” I purchased would be received safely. Additionally, he took the time to learn about my wine preferences. During our conversation he offered to forward a preview list of a collection he had just acquired. It was right up my alley and it took all the will power I had not to empty my wallet. Overall, one of the best experiences I had buying a special bottle of vino. I will work with them again. I

Fabulous wine quality and service! Althoigh it's a little difficult to find the first time, you'll have no trouble going back for more. I love the weekly updates on new wines available! Edward is always knowledgeable and very pleasant. I highly suggest if you're looking fora little something special.

Edward provides wonderful service and selection. From the first purchase I ever made, buying wine from Edward has been a pleasant experience. Never any problems with delivery and Edward is always ready to help out. Plus the selection and the prices are outstanding. Buying wine from finewinecollector.com is an easy decision and I would recommend them to everyone. Enjoy!

When they were located in San Jose When they were located in San Jose, Ca. I used to drop in to pick up few bottles and now that they are located in Southern California, I do not have luxury to do so. Would directly call Jim and ask for recommendation and does not disappoint. Prompt response and outstanding service beginning to the end. Highly recommend to others!