Kaitlin
GBFabulous wine quality and service! Althoigh it's a little difficult to find the first time, you'll have no trouble going back for more. I love the weekly updates on new wines available! Edward is always knowledgeable and very pleasant. I highly suggest if you're looking fora little something special.
Chi
GBExcellent service - First Purchase Excellent service. Prompt and personal response from Jim. Highly recommend and I will order again. Everything in my first order went well except I would recommend not to use UPS shipping. UPS left the fine wines at front door without asking signature.
Willyan Nazima
BRThe worst possible. The worst possible. Payment was done, but the seller refused to ship because the billing address was my hotel. I was unfairly accused of fraud. The seller tells I need to contact the credit card to get the payment cancelled and my credit card tells the store needs to cancel and refund. Still trying to get refund.
paul battaglia
GBfirst class handling and customer service of first growth wine ordered a 88 latour last week for a first growth wine tasting on friday in Fort Lauderdale. amongst a lineup of 88 HB, 86 Margaux, 96 Mouton, 98 Margaux and 01 HB, the Latour was a clear winner. the folks at finewinecollector pristinely shipped the bottle directly to my hotel via 2 day fedex... the wine was simply stunning. had spoken to edward a couple times on the phone to ensure the bottle would be delivered properly and he took care of everything. would do business again with them in a heartbeat.
Bob K
GBEverything was great except shipping Company was great, communication excellent, they even followed up to see that I got the wine. Unfortunately, FedEx ground made receipt a huge hassle. I received multiple delivery notifications, and then the package wasn't delivered on that day. I put a pick-up hold on the package, and it wasn't available for pick-up when they said it would be. The only way I would order from this company again is if they switched delivery to UPS (or something more reliable than FedEx).