The worst possible. The worst possible. Payment was done, but the seller refused to ship because the billing address was my hotel. I was unfairly accused of fraud. The seller tells I need to contact the credit card to get the payment cancelled and my credit card tells the store needs to cancel and refund. Still trying to get refund.

Excellent service - First Purchase Excellent service. Prompt and personal response from Jim. Highly recommend and I will order again. Everything in my first order went well except I would recommend not to use UPS shipping. UPS left the fine wines at front door without asking signature.

Great price & communication Great price & communication. Owner called me to warn me about the warm weather that might affect the bottle during shipping time. We accelerated to next day shipping rather than 3 days. Will be returning for more soon!

I was looking for a specific vintage… I was looking for a specific vintage and was arriving to San Diego that same morning. I was able to order online and pick up seamlessly the same day from the warehouse and gift my friend for his 40th birthday! The gift that keeps on giving (or aging!) Thank you Fine Wine Collector for a great experience and tasty wine!

Jim is just a pleasure to deal with Jim is just a pleasure to deal with. His eye for outstanding Bordeauxs (my faves), and his service are also outstanding. So far all of the wine he delivered has been spectacular. By the way, I am a lawyer, and have no problem griping and arguing about a myriad of things, so this is high praise indeed. wineguy58