wineguy58
GBJim is just a pleasure to deal with Jim is just a pleasure to deal with. His eye for outstanding Bordeauxs (my faves), and his service are also outstanding. So far all of the wine he delivered has been spectacular. By the way, I am a lawyer, and have no problem griping and arguing about a myriad of things, so this is high praise indeed. wineguy58
Curt
GBMy First Impression I was very impressed with my conversation and experience with my first purchase. A friend had had success buying from the sight and had found the bottles sound. Provenance is very important and Fine Wine Collector has a good record. I was very impressed with the knowledge about the wines during my phone conversation and the willingness to delay the shipment until an appropriate weather window. I look forward enjoying the wine when it arrives.
Bob
GBFine Wine Service I didn’t think an online store could match the personal service I enjoy at my local, independent wine shops. However, Jim at Fine Wine Collector proved me wrong. In summary, Jim takes a genuine interest in his customers and does everything he can to provide them an exceptional experience. He called me promptly on the morning after I submitted my online order. He wanted to make sure that the “nice bottle of wine” I purchased would be received safely. Additionally, he took the time to learn about my wine preferences. During our conversation he offered to forward a preview list of a collection he had just acquired. It was right up my alley and it took all the will power I had not to empty my wallet. Overall, one of the best experiences I had buying a special bottle of vino. I will work with them again. I
Timothy
GBThe best. There's no more to say... I first 'met' Edward looking for the best price for my favorite wine (Merus - read: Mark Herold). To my surprise, I found not only a fount of wines, but also of knowledge about them. And 'a quite pleasant chap with whom to mull it over'. Over more than a decade (how time flies when you're having fun), we've become more than sales staff and customer. Often, we chat more than sell and buy wines. Edward knows my tastes (big Cabernets), and has several times given me the gift of suggesting wines about which I knew nothing, but absolutely knocked my socks off! I recommend his services and friendship without reservation. Call him. I'm certain that you'll find the same kind, gentle, and knowledgeable fellow wine lover that I did.
Bob K
GBEverything was great except shipping Company was great, communication excellent, they even followed up to see that I got the wine. Unfortunately, FedEx ground made receipt a huge hassle. I received multiple delivery notifications, and then the package wasn't delivered on that day. I put a pick-up hold on the package, and it wasn't available for pick-up when they said it would be. The only way I would order from this company again is if they switched delivery to UPS (or something more reliable than FedEx).