Real professionals The staff in this store seemed to me quite professional, because I'm fond drinking wine and I prefer various exotic combinations of tastes. Thus, it's quite hard for me to find the wine which will suit my preferences and I got used to dedicate lots of time to the search. Once I spent the whole day in search of the good store. However, after I visited this store, I understood that I would be a real regular here. Managers helped me a lot to choose the wine which I needed, they listened to me carefully in order to help me. They saw that I was exhausted and I'm grateful for them.

My First Impression I was very impressed with my conversation and experience with my first purchase. A friend had had success buying from the sight and had found the bottles sound. Provenance is very important and Fine Wine Collector has a good record. I was very impressed with the knowledge about the wines during my phone conversation and the willingness to delay the shipment until an appropriate weather window. I look forward enjoying the wine when it arrives.

The worst possible. The worst possible. Payment was done, but the seller refused to ship because the billing address was my hotel. I was unfairly accused of fraud. The seller tells I need to contact the credit card to get the payment cancelled and my credit card tells the store needs to cancel and refund. Still trying to get refund.

Always great wines Always great wines and every bottle I've purchased has been in perfect condition, plus the customer service is completely professional.

Great price & communication Great price & communication. Owner called me to warn me about the warm weather that might affect the bottle during shipping time. We accelerated to next day shipping rather than 3 days. Will be returning for more soon!