Paul P
GBUpset then Delighted I’ve always thought that the sign of great service is how mistakes and trickier issues are remedied. I ordered, from the UK, a birthday cake months before a trip to New York, after much planning and design. Literally two days before the birthday and the baker, for health reasons, messaged to say they couldn’t bake my personalised and designed cake. Bake Street, without fuss or drama organised another New York baker (Gilinda) on very short notice to deliver exactly what I wanted and designed. Superb stuff as I had zero options to rescue the situation when already in the US. Delighted with the service. It would have been easy for Bake Street to point simply to the original baker’s cancellation. They just got on and sorted it.
Lynn
GBThe baker gave me a tiny cake for $180… The baker gave me a tiny cake for $180 and no one was available to assist me with this false advertisement.
Jollys
GBSuper convenient I ordered a 2 tier mermaid cake and cupcakes for my daughter’s 6th birthday party. Within a few hours of submitting my request, I got quotes from several talented bakers. It was so easy to compare their work and prices. Customer reviews really helped me decide the baker that i finally booked. Love how convenient everything was.
customer
GBGreat customer service Cake came out just as excepted if not beyond expectations.
Sandy
GBPerfect Surprise!! I wanted a cake for my sister's 30th birthday party. I thought they really understood what I was looking to do and I appreciated them getting me multiple quotes. The cake was absolutely beautiful and far beyond what I imagined it would be like. My sister was absolutely THRILLED. Not only was the cake beautiful, but it tasted delicious and was delivered perfectly on time. I look forward to working with BakeSTreet again.