S Mack
GBWonderfully surprised So happy I found bake street! Ordering a cake is effortless with bake street. The quick responses from the cake artists (bakers) is so effective. You are able to get multiple quotes without having to call up or visit a dozen places. That was the best part for me. Communication from both bake street and your cake artist ensures the highest level of customer satisfaction. I am a long term customer now!
deb
GBGilinda from BakeStreet is AMAZING!! Gilinda was our baker for my grandsons’ 1st birthday and she did an absolutely amazing job with a 3D dinosaur cake! It was honestly a work of art and all edible. I’ve ordered customer cakes for years for different occasions, including one from the ‘Cake Boss’ many years ago. You don’t always get a beautiful AND tasty cake but this one exceeded our expectations. She delivered the cake right on time and it was protected in a beautiful box. This is the first time I’ve used BakeStreet and everything about the process was professional and smooth!! Wonderful experience!! I can’t say enough about Gilinda’s baking skills!!
Catherine Evans
GBGreat! But beware the service charge It was totally well organized when you have something specific in mind. The bakers were prompt to get back to me with quotes. My only complaint was when you go to place your down payment, they charge you a considerable service charge which was never mentioned before you fell in love with a cake. $58 is a lot to pay extra when I figured that the service charge was included in the price of the cake (over $450).
customer Andrea Simpson
GBEmily was awesome in answering all my… Emily was awesome in answering all my questions and mostmof n all Justine the cake artist was great we chat and she was very patient with me and was willing to work with what I wanted on the cake haven't got the cake yet but will make sure to leave review when I get the cake
Paul P
GBUpset then Delighted I’ve always thought that the sign of great service is how mistakes and trickier issues are remedied. I ordered, from the UK, a birthday cake months before a trip to New York, after much planning and design. Literally two days before the birthday and the baker, for health reasons, messaged to say they couldn’t bake my personalised and designed cake. Bake Street, without fuss or drama organised another New York baker (Gilinda) on very short notice to deliver exactly what I wanted and designed. Superb stuff as I had zero options to rescue the situation when already in the US. Delighted with the service. It would have been easy for Bake Street to point simply to the original baker’s cancellation. They just got on and sorted it.