Lynn
GBThe baker gave me a tiny cake for $180… The baker gave me a tiny cake for $180 and no one was available to assist me with this false advertisement.
Sandy
GBPerfect Surprise!! I wanted a cake for my sister's 30th birthday party. I thought they really understood what I was looking to do and I appreciated them getting me multiple quotes. The cake was absolutely beautiful and far beyond what I imagined it would be like. My sister was absolutely THRILLED. Not only was the cake beautiful, but it tasted delicious and was delivered perfectly on time. I look forward to working with BakeSTreet again.
Paul P
GBUpset then Delighted I’ve always thought that the sign of great service is how mistakes and trickier issues are remedied. I ordered, from the UK, a birthday cake months before a trip to New York, after much planning and design. Literally two days before the birthday and the baker, for health reasons, messaged to say they couldn’t bake my personalised and designed cake. Bake Street, without fuss or drama organised another New York baker (Gilinda) on very short notice to deliver exactly what I wanted and designed. Superb stuff as I had zero options to rescue the situation when already in the US. Delighted with the service. It would have been easy for Bake Street to point simply to the original baker’s cancellation. They just got on and sorted it.
customer
GBSo easy and convenient The process was super easy and just what I needed. I recently moved so I don’t know many bakeries and I needed a retirement cake for my mom when I’m not used to knowing where to get something fancy like that! I liked that bakestreet has pre populated decor ideas to pick from, and that you could select your price range. I received about 5 bids in an hour and had booked a bakery by the next day. The cake came out beautiful and delicious! I’ll absolutely use Rosy and bakestreet again.
Catherine Wiegand
GBCake looked perfect Cake looked perfect. Everyone was truly amazed!!!!! The vanilla & vanilla buttercream was out of this world! Rosy was great to work with! Our expectations were sperceded by her exquisite work and that’s coming from a professionally trained chef!