KG LMSW
USeasy access to the bakers easy access to the bakers who have great reviews. Looking forward to seeing our cake!
customer Andrea Simpson
USEmily was awesome in answering all my… Emily was awesome in answering all my questions and mostmof n all Justine the cake artist was great we chat and she was very patient with me and was willing to work with what I wanted on the cake haven't got the cake yet but will make sure to leave review when I get the cake
Catherine Evans
USGreat! But beware the service charge It was totally well organized when you have something specific in mind. The bakers were prompt to get back to me with quotes. My only complaint was when you go to place your down payment, they charge you a considerable service charge which was never mentioned before you fell in love with a cake. $58 is a lot to pay extra when I figured that the service charge was included in the price of the cake (over $450).
Paul P
GBUpset then Delighted I’ve always thought that the sign of great service is how mistakes and trickier issues are remedied. I ordered, from the UK, a birthday cake months before a trip to New York, after much planning and design. Literally two days before the birthday and the baker, for health reasons, messaged to say they couldn’t bake my personalised and designed cake. Bake Street, without fuss or drama organised another New York baker (Gilinda) on very short notice to deliver exactly what I wanted and designed. Superb stuff as I had zero options to rescue the situation when already in the US. Delighted with the service. It would have been easy for Bake Street to point simply to the original baker’s cancellation. They just got on and sorted it.
Sandy
USPerfect Surprise!! I wanted a cake for my sister's 30th birthday party. I thought they really understood what I was looking to do and I appreciated them getting me multiple quotes. The cake was absolutely beautiful and far beyond what I imagined it would be like. My sister was absolutely THRILLED. Not only was the cake beautiful, but it tasted delicious and was delivered perfectly on time. I look forward to working with BakeSTreet again.