Booked my last minute tickets to London. Booked my last minute tickets to London on Singapore Airlines business class from Singapore to London last week.

Stephanie did not book me my Brisbane… Stephanie did not book me my Brisbane to London flight with Singapore Airlines, but booked my return from London to Brisbane. She then blocked my emails so I had to book with another airline to use my return flight. I referred the Company to the Attorney General in New York. Business First answered them, saying that they do not refund tickets, I did not have the ticket I paid for, they said the money would be used for future travel? They do not reply to me, so how can I do that? I am still waiting after numerous emails and phone calls.

Jennifer came to our aid during a very. Jennifer came to our aid during a very stressful crisis that required a timely response and knowledge of the travel business to find options to resolve the problem. She was empathic and made sure to stay in touch until she was able to get us the best flights to get us safely home.

I'm so happy I took the chance I'm so happy I took the chance to book even though I was skeptical. Stephanie was very professional throughout the entire process. I booked two days before my trip from Los Angeles to London and was still able to get an excellent rate on British Airways business class.

Business First International agent was… Business First International agent was patient and worked hard to accommodate my every request. Got me a great price and schedule. He was always in contact each step of the way and available even at odd times of the day or night. Highly recommend.