Ordered a $360 bottle Ordered a $360 bottle. Received an email recommendation to install the Shop app to track my purchase. Shop indicated that the product shipped yet there were no further updates. So I sent an email requesting the tracking number. No response. Left a voice message requesting the tracking number. Again no response. Roughly 3 weeks into this I filed a dispute with PayPay. After an additional week 3brothersliquor had not responded to PayPal. Had to finally contact Amex who reversed the charges. 3brothersliquor seem like a legitimate business but I’m wondering…

After ordering After ordering, the shipment status said it was shipped, however that was not the case. Once ordered placed, took three days for FedEx to p/u order. Along the way, package was damaged and carrier was unable to deliver. Even after paying for the insurance, having a real go around trying to get a complete refund. To this day, they claim they have refunded the funds, haven't seen it three days later.

Slow delivery/lack of updates I ordered a bottle as a gift, and paid extra to make sure it would get to the recipient on time. Unfortunately, the order was not shipped until the week after it was meant to arrive. It was tough to get a response from 3 Brothers, I could also not get through on the phone to get an update as the mailbox was full. Original estimated delivery date was 3/8, it actually arrived 3/21, very late for the birthday gift it should have been! One star for great packaging.

If online ordering please look… If online ordering please look elsewhere they have zero communication skills i was not even sent a tracking number i even paid to have my order delivered on a certain day needless to say i took a L and have to now make other arrangements for my get together