More than customer-oriented I got to the walk up window and saw they had been closed for a while. The owners still came to the window and offered to serve me! They made an AMAZING drip coffee and a chai latte tea. I can’t tell you how engaging and fun they were. What a great addition to our dear Franklin.

Happy After calling to check on my order, it as well as another other I had just placed, arrived the very next day. :) Excellent!!

Everyone was so nice but the shipping… Everyone was so nice but the shipping time has been longer than I feel has been necessary. I still have not received my order.

I emailed early yesterday morning to… I emailed early yesterday morning to check on my order status and within minutes Steve emailed me to say he would check on my order as soon as the warehouse was open. He did and shortly thereafter let me know that my order was on the way. That was yesterday and today my wonderful French Roast kcups arrived. Fantastic personal and prompt customer service! That is quite unusual these days. Thanks, Steve!

First time ordering drom this site First time ordering drom this site. Easy to order, great price and mailed in a timely manner. The only thing I woukd have liked was an email saying it was mailed. But that might be because I didn't create an account. I will create an account and order again.