Paul Garvock
GBNo customer service Lost my brew guide for the original signature pro, despite stating on the website "lost your brew guide, no worries" they were unable to provide me with a copy. Disgraceful that they don't support they're products after 3 years of ownership. Support staff unhelpful.
D
DKFlair 58 broken off piece after 4 months Hello Flair espresso I’m a European customer (from Denmark) who bought a Flair 58 and unfortunately the product is already broken. I bought my Flair 58, almost 4 months ago and as I mentioned, unfortunately it’s already broken. The lever doesn’t pull evenly anymore due to a broken off piece on the stamp that creates the pressure. The result is the pressure can’t be evenly distributed and my Flair 58 can’t make a nice espresso anymore. The material that broke appears to be very fragile since it broke after such a short period of time. This of course is very unfortunate since the Flair 58 worked well up until this point. Should I go for a full refund or is it something that can be fixed? Kind regards From a espresso lover Dina