DC
GBDon't trust this company Don't trust this company. Their customer service is as phony as their products. I placed an order which has a shipping time of 3-5 days however after waiting for 3 weeks the order still did not arrive. Rather than replace my order, the company prefers to be combative with the customer and make excuses for the post office. They also expect the customer to wait for an indefinite time period for an order which may never arrive. They were not only resistant to reshipping the order they also did not want to refund it. This was ultimately resolved by filing a dispute with the credit card company. The only positive about this experience was I found a better quality coffee company with customer service that actually provides its customers with great service.
Donald Cleveland
GBPoor Customer Support I purchased 8 bags of coffee (whole bean) from this company and they shipped 6 bags of ground coffee, instead of the whole bean. I contacted customer support (?) and they said to send it back and they would replace it at my expense. It was the company's fault, not mine. This is the second time this has happened with Lifeboost. First-time shame on me, second-time shame on them. The coffee is expensive and not really worth the cost, 12 ounces vice 16 ounces. There are many companies like Lifeboost that sell the same quality for $5.00 less per bag. Search the WEB, and like me you will find a whole lot of small vendors selling the same quality product. So, my advice stay away from this company.
Em HOB
GBWell I ordered over a week ago Well I ordered over a week ago. Coffee just got shipped. Also I have had 3-4 emails everyday!!! I am cancelling my subscription b/c you lied about everything about your coffee as well.
Joseph Eikerenkoetter
GBThe best coffee First of all, the coffee is amazingly great. The customer service is friendly and professional. I am happy to be a LifeBoost participant.
Duke Garraway
GBExcellence in every way! I love your product and have been a customer for quite a while now. Thanks for providing excellent customer service and a consistently good product!