Donald Cleveland
GBPoor Customer Support I purchased 8 bags of coffee (whole bean) from this company and they shipped 6 bags of ground coffee, instead of the whole bean. I contacted customer support (?) and they said to send it back and they would replace it at my expense. It was the company's fault, not mine. This is the second time this has happened with Lifeboost. First-time shame on me, second-time shame on them. The coffee is expensive and not really worth the cost, 12 ounces vice 16 ounces. There are many companies like Lifeboost that sell the same quality for $5.00 less per bag. Search the WEB, and like me you will find a whole lot of small vendors selling the same quality product. So, my advice stay away from this company.
KHL
GBHorrible customer service I had the same experience as the other reviewer. This company's customer service is horrible. I also did not receive my order and they were very combative and treated me like I was a criminal. They offered to reship the order but that I would not be entitled to make any returns. I refused this offer based on principle. Why should I be penalized and waive my rights to return the product if I don't like it? It's not my fault that the package was stolen. I also found a better coffee company with much better customer service - Purity Coffee. Highly recommend it. I was told Life Boost coffee is bland, no depth to flavor and grossly overpriced.
Penny
GBMy stomach loves your coffee My stomach loves your coffee. Switching to Lifeboost was the best decision I made.
Andrew Rasanen
GBDelicious coffee Delicious coffee -- smooth taste and no bitterness makes for a mellow morning mug with a dash of oat milk. A friend gave me a bag of the beans for Xmas. I ground them at Whole Foods and am sorry to be near the end of my supply. I've been adding honey or maple syrup to brewed coffee for years to mitigate the bitterness, but there's no need for that here. Well done!
SL
HKDishonest company: Fake followers, deleted 1 star reviews, blocked on IG & FB I gave feedback on my experience on Lifeboost’s social media page: Instagram and Facebook - since I have not had any resolution. They quickly deleted my posts, feedback and blocked me. They also filtered out the 1 and 2 star reviews I submitted to only show 5 star reviews on their website. If you check their Instagram and Facebook you’ll quickly realise that they bought the followers and likes: e.g. 20k followers on IG and only 9 likes on their last post, 80k likes on Facebook but videos only 20 views. So between the filtered out bad reviews, fake followers, and combative customer service - this company is really not authentic. They’re not looking to grow organically with a product that speaks for itself, they’re scamming people to believe they have a good product when they don’t. I definitely regret spending $150 on Lifeboost - I was fooled by the (fake) positive reviews, and (bought) strong following. My issue: My order was delayed, they refused to refund and cancel the order even when I haven’t actually received the coffee.