John McEntyre
GBI was so very excited to try this… I was so very excited to try this coffee out based on their claims of being the best out there. We received the order yesterday and tried some today. It was literally the worst coffee over ever tasted. It was very dry and stale tasting like the smell of a dirty ashtray. I immediately reached out to them and was pleased they responded right away. After telling them my concerns I was made to feel like this was my fault. They very quickly made sure I was aware they any returns we at my cost and did almost nothing to rectify the situation. Bottom line... I'm disputing the purchase because I was sold something very different than what I was set to expect. I think there's a word for that...
Donald Cleveland
GBPoor Customer Support I purchased 8 bags of coffee (whole bean) from this company and they shipped 6 bags of ground coffee, instead of the whole bean. I contacted customer support (?) and they said to send it back and they would replace it at my expense. It was the company's fault, not mine. This is the second time this has happened with Lifeboost. First-time shame on me, second-time shame on them. The coffee is expensive and not really worth the cost, 12 ounces vice 16 ounces. There are many companies like Lifeboost that sell the same quality for $5.00 less per bag. Search the WEB, and like me you will find a whole lot of small vendors selling the same quality product. So, my advice stay away from this company.
KHL
GBHorrible customer service I had the same experience as the other reviewer. This company's customer service is horrible. I also did not receive my order and they were very combative and treated me like I was a criminal. They offered to reship the order but that I would not be entitled to make any returns. I refused this offer based on principle. Why should I be penalized and waive my rights to return the product if I don't like it? It's not my fault that the package was stolen. I also found a better coffee company with much better customer service - Purity Coffee. Highly recommend it. I was told Life Boost coffee is bland, no depth to flavor and grossly overpriced.
Penny
GBMy stomach loves your coffee My stomach loves your coffee. Switching to Lifeboost was the best decision I made.
Duke Garraway
GBExcellence in every way! I love your product and have been a customer for quite a while now. Thanks for providing excellent customer service and a consistently good product!