Ginny
GBNever signed up to receive coffee from… Never signed up to receive coffee from this company. However, I have been charged twice on my credit card for $65. Charges were removed the first time but showed up again this month. I have never received, nor do I want, this coffee.
KHL
GBHorrible customer service I had the same experience as the other reviewer. This company's customer service is horrible. I also did not receive my order and they were very combative and treated me like I was a criminal. They offered to reship the order but that I would not be entitled to make any returns. I refused this offer based on principle. Why should I be penalized and waive my rights to return the product if I don't like it? It's not my fault that the package was stolen. I also found a better coffee company with much better customer service - Purity Coffee. Highly recommend it. I was told Life Boost coffee is bland, no depth to flavor and grossly overpriced.
Em HOB
GBWell I ordered over a week ago Well I ordered over a week ago. Coffee just got shipped. Also I have had 3-4 emails everyday!!! I am cancelling my subscription b/c you lied about everything about your coffee as well.
DC
GBDon't trust this company Don't trust this company. Their customer service is as phony as their products. I placed an order which has a shipping time of 3-5 days however after waiting for 3 weeks the order still did not arrive. Rather than replace my order, the company prefers to be combative with the customer and make excuses for the post office. They also expect the customer to wait for an indefinite time period for an order which may never arrive. They were not only resistant to reshipping the order they also did not want to refund it. This was ultimately resolved by filing a dispute with the credit card company. The only positive about this experience was I found a better quality coffee company with customer service that actually provides its customers with great service.
Joseph Eikerenkoetter
GBThe best coffee First of all, the coffee is amazingly great. The customer service is friendly and professional. I am happy to be a LifeBoost participant.