Rebecca B
CAThe worst coffee I have ever tasted! The worst coffee I have ever tasted! Had high hopes based on the site information but the product that arrived tasted like a dirty ashtray. I contacted them about a refund, the offered me a sample bag of another flavor with the return of 2/3 bags I ordered. If I liked the new flavor they would send new bags if not then the 30 day guarantee would be negated and I would be out all my money and would have already sent back the remaining bags. They then said I could return the 2 unopened bags for refund but they would have to arrive and be processed (which could take 7 days). With a holiday on that Monday I would not have met that deadline and they would have the coffee back and would not be refunding my money. They were zero help in finding a way to manage this situation despite their "30 day money back guarentee". I would never recommend doing business with this company, especially as a Canadian. I will be disputing the purchase with my bank, as this coffee was not cheap with the exchange rate.
Ginny
GBNever signed up to receive coffee from… Never signed up to receive coffee from this company. However, I have been charged twice on my credit card for $65. Charges were removed the first time but showed up again this month. I have never received, nor do I want, this coffee.
DC
GBDon't trust this company Don't trust this company. Their customer service is as phony as their products. I placed an order which has a shipping time of 3-5 days however after waiting for 3 weeks the order still did not arrive. Rather than replace my order, the company prefers to be combative with the customer and make excuses for the post office. They also expect the customer to wait for an indefinite time period for an order which may never arrive. They were not only resistant to reshipping the order they also did not want to refund it. This was ultimately resolved by filing a dispute with the credit card company. The only positive about this experience was I found a better quality coffee company with customer service that actually provides its customers with great service.
Donald Cleveland
GBPoor Customer Support I purchased 8 bags of coffee (whole bean) from this company and they shipped 6 bags of ground coffee, instead of the whole bean. I contacted customer support (?) and they said to send it back and they would replace it at my expense. It was the company's fault, not mine. This is the second time this has happened with Lifeboost. First-time shame on me, second-time shame on them. The coffee is expensive and not really worth the cost, 12 ounces vice 16 ounces. There are many companies like Lifeboost that sell the same quality for $5.00 less per bag. Search the WEB, and like me you will find a whole lot of small vendors selling the same quality product. So, my advice stay away from this company.
caribbeanazureseas
GBLifeboost is the best tasting coffee Lifeboost is the best tasting coffee on the market. I would recommend buying this great coffee which is sourced from the farmers.