SL
HKDishonest company: Fake followers, deleted 1 star reviews, blocked on IG & FB I gave feedback on my experience on Lifeboost’s social media page: Instagram and Facebook - since I have not had any resolution. They quickly deleted my posts, feedback and blocked me. They also filtered out the 1 and 2 star reviews I submitted to only show 5 star reviews on their website. If you check their Instagram and Facebook you’ll quickly realise that they bought the followers and likes: e.g. 20k followers on IG and only 9 likes on their last post, 80k likes on Facebook but videos only 20 views. So between the filtered out bad reviews, fake followers, and combative customer service - this company is really not authentic. They’re not looking to grow organically with a product that speaks for itself, they’re scamming people to believe they have a good product when they don’t. I definitely regret spending $150 on Lifeboost - I was fooled by the (fake) positive reviews, and (bought) strong following. My issue: My order was delayed, they refused to refund and cancel the order even when I haven’t actually received the coffee.
DC
GBDon't trust this company Don't trust this company. Their customer service is as phony as their products. I placed an order which has a shipping time of 3-5 days however after waiting for 3 weeks the order still did not arrive. Rather than replace my order, the company prefers to be combative with the customer and make excuses for the post office. They also expect the customer to wait for an indefinite time period for an order which may never arrive. They were not only resistant to reshipping the order they also did not want to refund it. This was ultimately resolved by filing a dispute with the credit card company. The only positive about this experience was I found a better quality coffee company with customer service that actually provides its customers with great service.
Forrest Brandt
GBA coffee snob's experience I've been a coffee 'connoisseur' for decades and am very picky about my coffee. Due to stomach issues I decided to try Lifeboost whole beans. I grind my own beans and use a French press. I have pH paper and tested it after brewing some for the first time and it is much lower in acid- nearly neutral. It tastes as good as anything I've had. Yes, it's pricey and it takes a few days to arrive, but I'm on autoship, so I'm able to time shipments to correspond with my usage. I've been drinking it for many months, over a year I think, and have had no issues with customer service. Overall, a good product that I recommend.
Joseph Eikerenkoetter
GBThe best coffee First of all, the coffee is amazingly great. The customer service is friendly and professional. I am happy to be a LifeBoost participant.
John McEntyre
GBI was so very excited to try this… I was so very excited to try this coffee out based on their claims of being the best out there. We received the order yesterday and tried some today. It was literally the worst coffee over ever tasted. It was very dry and stale tasting like the smell of a dirty ashtray. I immediately reached out to them and was pleased they responded right away. After telling them my concerns I was made to feel like this was my fault. They very quickly made sure I was aware they any returns we at my cost and did almost nothing to rectify the situation. Bottom line... I'm disputing the purchase because I was sold something very different than what I was set to expect. I think there's a word for that...