John McEntyre
GBI was so very excited to try this… I was so very excited to try this coffee out based on their claims of being the best out there. We received the order yesterday and tried some today. It was literally the worst coffee over ever tasted. It was very dry and stale tasting like the smell of a dirty ashtray. I immediately reached out to them and was pleased they responded right away. After telling them my concerns I was made to feel like this was my fault. They very quickly made sure I was aware they any returns we at my cost and did almost nothing to rectify the situation. Bottom line... I'm disputing the purchase because I was sold something very different than what I was set to expect. I think there's a word for that...
Andrew Rasanen
GBDelicious coffee Delicious coffee -- smooth taste and no bitterness makes for a mellow morning mug with a dash of oat milk. A friend gave me a bag of the beans for Xmas. I ground them at Whole Foods and am sorry to be near the end of my supply. I've been adding honey or maple syrup to brewed coffee for years to mitigate the bitterness, but there's no need for that here. Well done!
Donald Cleveland
GBPoor Customer Support I purchased 8 bags of coffee (whole bean) from this company and they shipped 6 bags of ground coffee, instead of the whole bean. I contacted customer support (?) and they said to send it back and they would replace it at my expense. It was the company's fault, not mine. This is the second time this has happened with Lifeboost. First-time shame on me, second-time shame on them. The coffee is expensive and not really worth the cost, 12 ounces vice 16 ounces. There are many companies like Lifeboost that sell the same quality for $5.00 less per bag. Search the WEB, and like me you will find a whole lot of small vendors selling the same quality product. So, my advice stay away from this company.
SL
HKDishonest company: Fake followers, deleted 1 star reviews, blocked on IG & FB I gave feedback on my experience on Lifeboost’s social media page: Instagram and Facebook - since I have not had any resolution. They quickly deleted my posts, feedback and blocked me. They also filtered out the 1 and 2 star reviews I submitted to only show 5 star reviews on their website. If you check their Instagram and Facebook you’ll quickly realise that they bought the followers and likes: e.g. 20k followers on IG and only 9 likes on their last post, 80k likes on Facebook but videos only 20 views. So between the filtered out bad reviews, fake followers, and combative customer service - this company is really not authentic. They’re not looking to grow organically with a product that speaks for itself, they’re scamming people to believe they have a good product when they don’t. I definitely regret spending $150 on Lifeboost - I was fooled by the (fake) positive reviews, and (bought) strong following. My issue: My order was delayed, they refused to refund and cancel the order even when I haven’t actually received the coffee.
Em HOB
GBWell I ordered over a week ago Well I ordered over a week ago. Coffee just got shipped. Also I have had 3-4 emails everyday!!! I am cancelling my subscription b/c you lied about everything about your coffee as well.