DMJJ
GBFalse product advertising and very bad customer service I ordered 6 boxes of the Decaf Medium Roast Lifeboost Coffee for $80.00+. Buyer Beware! The coffee was was described on their website like it was a fine wine luring people in to buy their product: notes of chocolate, and so on. But the coffee had no aroma at all. And it was thin and weak, had little taste. I noted on the bottom of the boxes a white sticker '5/25'. I thought perhaps I was sold expired product. So, I contacted the company to find out. I got several replies: one stated 'yes' it was expired product and another that quickly stated 'no' its not expired product. I donated the coffee to a homeless shelter. As such, I did not ask for a refund. When I stated I would post a negative online product review to caution people from investing in this product I began to receive harassing emails from Lifeboost customer svc. They said if I had a donation receipt they would refund me for any unopened boxes. The shelter doesn't provide such receipts and I reiterated that I never asked for a refund. The harassment from customer service continued. I asked them to stop. They didn't stop. When I told them for the last time to stop harassing me a different customer service rep said they would take my comments under consideration and that was the end. So, Lifeboost does not have a good product and they have very bad customer service. Again, buyer beware.
Penny
GBMy stomach loves your coffee My stomach loves your coffee. Switching to Lifeboost was the best decision I made.
Forrest Brandt
GBA coffee snob's experience I've been a coffee 'connoisseur' for decades and am very picky about my coffee. Due to stomach issues I decided to try Lifeboost whole beans. I grind my own beans and use a French press. I have pH paper and tested it after brewing some for the first time and it is much lower in acid- nearly neutral. It tastes as good as anything I've had. Yes, it's pricey and it takes a few days to arrive, but I'm on autoship, so I'm able to time shipments to correspond with my usage. I've been drinking it for many months, over a year I think, and have had no issues with customer service. Overall, a good product that I recommend.
KHL
GBHorrible customer service I had the same experience as the other reviewer. This company's customer service is horrible. I also did not receive my order and they were very combative and treated me like I was a criminal. They offered to reship the order but that I would not be entitled to make any returns. I refused this offer based on principle. Why should I be penalized and waive my rights to return the product if I don't like it? It's not my fault that the package was stolen. I also found a better coffee company with much better customer service - Purity Coffee. Highly recommend it. I was told Life Boost coffee is bland, no depth to flavor and grossly overpriced.
caribbeanazureseas
GBLifeboost is the best tasting coffee Lifeboost is the best tasting coffee on the market. I would recommend buying this great coffee which is sourced from the farmers.