Duke Garraway
GBExcellence in every way! I love your product and have been a customer for quite a while now. Thanks for providing excellent customer service and a consistently good product!
Rebecca B
CAThe worst coffee I have ever tasted! The worst coffee I have ever tasted! Had high hopes based on the site information but the product that arrived tasted like a dirty ashtray. I contacted them about a refund, the offered me a sample bag of another flavor with the return of 2/3 bags I ordered. If I liked the new flavor they would send new bags if not then the 30 day guarantee would be negated and I would be out all my money and would have already sent back the remaining bags. They then said I could return the 2 unopened bags for refund but they would have to arrive and be processed (which could take 7 days). With a holiday on that Monday I would not have met that deadline and they would have the coffee back and would not be refunding my money. They were zero help in finding a way to manage this situation despite their "30 day money back guarentee". I would never recommend doing business with this company, especially as a Canadian. I will be disputing the purchase with my bank, as this coffee was not cheap with the exchange rate.
KHL
GBHorrible customer service I had the same experience as the other reviewer. This company's customer service is horrible. I also did not receive my order and they were very combative and treated me like I was a criminal. They offered to reship the order but that I would not be entitled to make any returns. I refused this offer based on principle. Why should I be penalized and waive my rights to return the product if I don't like it? It's not my fault that the package was stolen. I also found a better coffee company with much better customer service - Purity Coffee. Highly recommend it. I was told Life Boost coffee is bland, no depth to flavor and grossly overpriced.
Andrew Rasanen
GBDelicious coffee Delicious coffee -- smooth taste and no bitterness makes for a mellow morning mug with a dash of oat milk. A friend gave me a bag of the beans for Xmas. I ground them at Whole Foods and am sorry to be near the end of my supply. I've been adding honey or maple syrup to brewed coffee for years to mitigate the bitterness, but there's no need for that here. Well done!
Joseph Eikerenkoetter
GBThe best coffee First of all, the coffee is amazingly great. The customer service is friendly and professional. I am happy to be a LifeBoost participant.