Weary Traveler
GBGreat customer service I had an error with my order. They responded immediately and resolved the issue the same day. Fantastic customer service from MJ.
Debbie Heywood
GBFinally...Prepared food that is delicious!! I have been ordering from Mosaic for several months and am so pleased! I order the veggie bowls and am so grateful for the variety and thoughfulness put into each meal. They all have had just the right amount of spice/flavor for my taste...nothing too extreme or too spicy. The meals are very different from each other, and there is a real effort to add new items often. Editing my plan and shipping frequency is very easy. I am a satisfied customer!
Amber
GBLove Mosaic Foods Customer Service I love Mosaic foods, I normally just order a family meal and it eat for the whole week haha Also their support is fantastic! I've had to reach out to them twice. The first was because I received the wrong meal and they sent me a new one and told me to keep the old one. The second was my card kept declining, turns out stripe was blocking it for suspected fraud (I've had this card for 3 years, idk what's up with that) and they were able to figure out the issue and whitelist my card! I reached out to other brands that I've had this issue with and normally just get a generic sorry try another card. Their support is fantastic!
Hester Grove
GBExcellent meal service Before ordering my first meals, I had some questions. They were answered in a very timely manner. Questions I've had since were also answered very fast. I'm very happy with this company's customer service. The first meal I heated I felt was a bit on the small side. But after finishing, I realised it was definitely plenty! I think the meals are delicious, and filling. Of course some dishes appeal more to me than others, but they are all tasty. I enjoy the fact I can change my order before every order. I've gladly used this opportunity to mix up the meals, giving me the chance to try as many of the meals I can so I can settle on my favorites. And I also like the idea of being able to skip a delivery whenever that needs arrive. All this is made very easy, with the way their website is setup. So yes, happy customer here, and I imagine to be one for a long time to come.
KI
GBFlavorful and filling vegan meal… Flavorful and filling vegan meal delivery with zero prep. Delivered on time and to the right address. My only suggestion would be to alternate / vary the meal offerings to enhance variety. Perhaps not the right choice for people who don't like global flavors.