My jar of nut butter arrived in a… My jar of nut butter arrived in a recycled (used) box with dirty packing material. I thought I was getting a jar that had been returned. I didn't feel safe eating this . When I complained to customer service NOTHING was done. They refused to give me a refund or a replacement and basically told me to eat it anyway because they didn't want to "waste a box" A second email was completely ignored.

Consistent Excellent Customer Service!! Another positive JEM Organic Nut Butter Delivery! My auto-shipment arrangement is an excellent way to assure the JEM Nut Butters on my shelf never run out! This was my first experience with a back-ordered product, but even that was a seamless process and the product arrived separately (well packed as ALWAYS) within a short time. The Customer Service team alerted me that the second shipment was on the way and it arrived several days later! JEM is the BEST!!

Too many whole almonds in the recent jar… I love JEM Organics crunchy almond butter, and I have a subscription for one large jar per month. The last jar that I received had many whole almonds in it. A few whole almonds are fine, however this recent jar had too many for toast in the morning.

Delicious Almond Butter First of all this product is delicious. I first purchased from my local health food store, then took advantage of your fantastic offer. Shipping was fast and items arrived in perfect condition!

Too good...send help I purchased the no-added-sugar cinnamon maca and cashew cardamom butters. I am *devouring* them, trying to preserve them for longer but there is no hope. They're just too delicious. They are perfectly flavorful, smooth, and subtly sweet from the almonds and spices, no need for coconut sugar (although the regular JEM is delicious too but more like a healthy frosting in my opinion). You will love this paired with fruit in all forms, or just eaten by itself.