Excellent customer service Excellent customer service with a liberal return policy, in the rare event you are not happy with the product received. Seriously, the president of the company gets involved to make sure the customer is always ahead. They carry Cinco Jotas, Fermin and Montaraz jamones and paletas, with very competitive pricing... free shipping on orders over $199. The wife is a bigger fan than I am...

Great and fast service I found Hamlovers online while planning our Christmas season. I lived in Spain for 6 years and after moving to the U.S. I was definitely missing my Christmas Jamón. I've got my Jamón Serrano about a week after buying it, it was a very good piece (a little bit on the expensive side perhaps, but justified given the weight and burden of shipping it overseas). I definitely recommend this company and I'm sure I will buy again from them in the future.

Two months and still waiting!! Would never order from here again, ordered a jamón, and it was never received. Ups tracking said delivered. Contacted hamlivers they tell me file a claim so I do, waiting for a replacement nothing. I email them and there response was still waiting on ups, it's been about a month now. And I decide to call ups, they tell me they issued a claim to hamlivers 3 weeks ago, so I'm angry hamlovers already received the money, while telling me they haven't heard anything. So I email them again and nothing ten days later and no response!!! Such fraud buyer beware wasted $300 for nothing

Excellent service and products I have ordered from HamLovers.com several times now. Each time I received superior service and products throughout the entire ordering process. Their site is top-notch and loaded with information...even a novice like me felt confident that I was ordering the right stuff. Furthermore, there is a price point for everyone. If you only want to sample something, just get a variety pack or a couple of the small packages before you make a bigger purchase - they thought of everything!

amazing product and amazing customer service makes perfect combination. Customs held up my original order and there was no guarantee that I would have before Christmas. Josh offered to send a substitute so I will have something but I decided to gamble and unfortunately I lost. Again there was no timeframe when customs would release and I definitely wanted to have by New Years Eve. Josh's offer still stood and he overnighted a substitute and I received just in time. The holidays were great but made even more memorable with a slab of jamon on our kitchen table. Josh was amazing throughout the entire process and endured my constant emails with class and the utmost professionalism. No doubt I will be doing more business with him and his company in the near future. Oh, and the jamon was amazing.