Terrible customer service and wont issue refund The wrong product was delivered and I returned it promptly. I confirmed the product was received by the third party vendor. Was promised by Able Kitchen that the refund was forthcoming. I have called no less than 40 times over the last 4 months requesting the refund. They say it is on its way each time or that "Joe" will call me back with more info. I have never received a return phone call and they have now begun hanging up on me each time I call. I filed with the BBB and they did not respond to the complaint. I am now filing in small claims and will request additional penalties/damages and notify their third party vendors about they terrible customer service and illegal business practices. DO NOT USE THIS COMPANY!!!

My favorite Place This is one of my favorite. The menu is very full and varied, and it is organized well for a group. The atmosphere is a little less fun and memorable but it is very classy and works well for fun or for business.

Do not do business with this company! If I could rate 0 stars I would. Promised shipping within 48 hours. Not only did I not get a shipping confirmation, I never got the shipment. After two weeks of trying to contact this company by email and phone, I disputed the charge with credit card company. Two weeks later (which was 4 weeks after I placed the order) the shipment arrived, but I no longer needed the product so I refused shipment. I got a message from Robin at Able Kitchen asking why I sent the product back and told her the story of how Able Kitchen never contacted me. Now the charge is back on my card, so I had to re-open the investigation. DO NOT DO BUSINESS WITH THIS COMPANY. You will regret it.

great overall great company and great service. shipping on some items took a few days longer. now i do all my online shopping for my restaurant with them

good prices, horrible customer service The prices on their website are pretty good but shipping is slow and and customer service is a not a priority for them. Shipping takes forever. Literally. I've purchased lots of restaurant supplies online. You generally receive it within a week from placing the order. It takes at least 3 and sometimes up to 5 weeks to receive your stuff from Able. And there is absolutely no communication, so you don't know if or when the items are going to be delivered. Bottom line: If you don't need something right away and don't mind checking on whether your order has shipped or will ship, it could be worth the cost savings.