Overbooked Made a reservation online. PF Chang confirmed the reservation the night prior. When we showed up they told us they were over booked and they were running 35 minutes behind. UNACCEPTABLE. NEVER WILL GO THERE AGAIN

The atmosphere was more like a… The atmosphere was more like a department store. The music was awful, it an Asian restaurant not a disco. The food presentation had no thought to it. It was salty, over cooked and rice was the main dish. A big disappointment. Two dishes were sent back. However, the waiter was great and understanding. If you’re in White Plains NY, you can go somewhere else that has a better dining experience for the same amount of money. The quality of the food has changed and not for the better.

Lettuce boats Had lunch at Changs recently. Had lettuce wraps. They need to start calling lettuce boats.. it was like 4 pieces of romaine lettuce. Never enough and they charge you extra for what should have been provided in the first place. The waitress had me the tablet with 25% select for the tip. Really 20% isn't enough.

Catering with Charlotte PF… We recently had the Charlotte PF Chang's on Phillips Pl. cater our holiday party. Rodney, IM, and the entire team did an outstanding job. They handled everything, cooking, delivery, set up, Sterno, chaffing dishes etc. IM did a fantastic job and we cannot say enough great things about her and her staff. The food was perfect and was a huge hit. Using PF Changs for our annual holiday party will now be a tradition for us. Thank you so much and Happy Holidays !! Gary & Lisa

Great Waiter - Great Service!! Had a great dinner at P F Chang's in Lynnwood WA with an outstanding server (Dylan) who made our meal even greater. He was very attentive & knowledgeable with the menu even making suggestions in customizing our choices. I gave four star because I like my rice much hotter. We will return and request Dylan again.