Not Recommended I enjoyed the meals, but when they switched delivery companies, everything went downhill. My meals were often late or not delivered at all. I understand that delivery is out of their hands, but what really turned me off was the customer service response. After numerous back and forth emails with people who were friendly enough, but ultimately didn't solve the problem, I ended up canceling.

Very Poor S&H and Customer Care They had issues with packaging where orders were sent with a missing meal. They did not manage the shipping well because my orders came in days late, twice. And to top it all off, when these issues came up, there was no way to contact them other than email. So their customer service coverage is horrible to where they only work Monday-Friday despite shipments coming in over the weekend.

After trying and comparing several… After trying and comparing several different meal prep companies, I’ve come to the conclusion that mighty macros has the best macro ratios of them all - especially with most of their meals being high in protein. The beef was surprisingly tender too. Only thing I would improve is presentation, but at the end of the day I’m eating these to reach my fitness goals so I don’t mind too much.

A meal service that actually helps It’s been difficult to find a meal service that actually provides realistic numbers to achieve and maintain target macro goals. It’s even more difficult to find a service with amazing food offerings and tasty meals — all while tasting clean. Mighty Macros is the best way to achieve your goals on a daily basis with whole foods — I will forever recommend it!

The worst The worst. Hi. I have received no tracking number for this delivery. Honestly I’m canceling my subscription. I gave you all the tools to succeed. RE door code, my phone number, a WORKING call box in which a delivery driver may call my unit and be buzzed in. A guarantee online on your website that claims that I don’t need to be home for delivery. All of these tools combined with your terrible reviews online, has given me cause to pause and wonder why I should stick around. Why would you assume, that after this terrible first impression, I would want to continue on? Thank you for trying to help me re your company policies. But do better next time. Hold your drivers accountable. And give me my money back. Thank you, Dani On Jun 28, 2022, at 11:43 AM, Customer Support ##- Please type your reply above this line -## Your request (107595) has been updated. To add additional comments, reply to this email. Mina (Mighty Macros) Jun 29, 2022, 04:43 GMT+10 Hi, Thanks for waiting. The delivery tracking details are sent via email before the Wednesday delivery, can you help double-check your inbox or spam so we can raise this. We apologise for this, we have been notified by our couriers that the meals were delivered, based on the information we have gathered it seems that the meals were stolen. We are not responsible for stolen goods as it is out of our control. However, as a gesture of goodwill, I have now provided a 1-time store credit for the whole order onto the MM account. This is non-expiry and will be used first before charging your card next Thursday at 9 AM PDT cycle as long as the account is active. Here is your subscription screenshot as reference: Would it be possible that you to have any CCTV or camera footage as we would like to track down this thief and report them to the police? Kind Regards Mighty Macros Support Team Dani Bae Jun 27, 2022, 17:26 GMT+10 As you can clearly see from that picture. That is an apt building. In the delivery instructions there was an attached door code to deliver the parcel safety. I can say with certainty that my package was stolen off of that unguarded and fully in view doorstep and as I had no tracking notification or delivery information I was not home to receive it. In addition, your website states a safe and completed delivery as part of the service and I did not receive any help on your part beside for this email after the fact, the fact being my package not being delivered safely even after my part to enable you to deliver it to the best of your ability. RE a working door code and a working callbox with two ways of contacting me. I would like to request a full refund of my payment. Thank you. Sent from my iPhone Mina (Mighty Macros) Jun 27, 2022, 12:21 GMT+10 Hi Dani, I trust you are well. I apologize for the confusion. I see you are assigned to the weekly Thursday at 9 AM PDT for delivery the following Wednesday. Deleivey tracker are sent to the MM registered email a night before the delivery day once the meal box has been scanned and picked up. Please note of the schedules are they are fixed until further notice. For the tracking details, I shared the GLS link and tracking number fore your reference. The report show the delivery has been completed as of 6/25/2022 12:03 PM and a photo is attached where the parcel has been placed. Let me know if you need more help. Thank you and keep safe. Kind Regards Mighty Macros Support Team Dani Bae Jun 26, 2022, 14:23 GMT+10 Hello! I never received a tracking number for my delivery and I can’t find the delivery itself. I left a door code and I expected the delivery to come before 9:00pm. Is that not going to be the case?! Thanks, Dani Sent from my iPhone This email is a service from Mighty Macros. Delivered by Zendesk [RK4Z3V-5Q29X]