Raewyn McBain
NZHad the displeasure of going through… Had the displeasure of going through the drive through at bk rangitikei Palmerston North tonight @ approx 8pm. Drove up to order and ordered and the girl asked how many burgers. I answered 3 speaking loudly into the appropriate place. She said how many I answered 3. Again she asked how many and I answered 3...turned to my son who was wondering why I had repeated myself 3 times and said what was I supposed to say? 2+1? Drove up to window to pay gave the money and she passed change out and when she passed the order out told me that" I'd appreciate it if you would not say 2+1". I answered that I had said 3..literally 3 times. She then started arguing with me about whether I had spoken when she asked how many. I drove off with my order feeling annoyed at her very bad customer service. So much so I have rung and spoken with the manager named Rachel. She on the other hand had beautiful customer service skills. The staff member I was told had a history of bad customer service and had been spoken to on many occasions. The rude staff member did not give me my receipt so this is why I'm filling out this box instead of enjoying my burger.
Julie McInelly
GBNothing like a real burger I had your impossible burger.the burger tasted like fake beef! Had to throw it away. The girl that says lies on you commercial wasn't lieing, the rest of the commercial was lies.
Raewyn McBain
NZVery bad service through drive through… Very bad service through drive through at bk rangitikei Palmerston North tonight Rang manager and was disappointed to hear the staff member had a history of bad customer service. The manager Rachael on the other hand had beautiful customer service skills.
voltage art's
GBSioux Falls Sioux Falls, SD. @ 401 W 85th St. VERY disrespectful through drive thru. Cold food, made in microwave because they didn't want to clean up for an allergy. Sloppy packaging. Fries upside down in bag. Would not do two separate orders per car. Went to Culvers instead. No matter who you are or how your day went, you should NEVER disrespect your customers! The idea is to bring customers in, not drive them away!!
David Lathrop
GBOMG!!!! East hill b.k slower than slow!!! Everyone that works there is unbelievably slow!! Idk what the deal is or if the manager cares that people wait 30 mins. For a sandwich or not. But never again!!!!