This company does not care about their customers If you like doing business with robots then go ahead. I contacted them way before my order even shipped asking them to please move my order to the following week due to the fact that I had to go out of town to deal with a family medical emergency. Things happen in life and they are stressful enough to deal with. I did not want a box full of food to be left to rot in front of my door in Houston's summer heat for 5 days. I simply asked as a one time thing to move my order to next week due to extra ordinary circumstances... this is the first time I have ever felt with such a heartless company. They absolutely did not care about the situation and told me that even though the food was not going to be shipped for days it didn't matter they wouldn't budge and won't move the delivery date. I'm a business owner as well and I always try to help my customers and be understanding. Snap kitchen is all about hiding behind certain policies and they do not care of their customers need a little help in case something unexpected happens to them. I did not ask for a refund, simply to ship it later. I was told a categoric NO! So I cancel my subscription and a box of food will rot in front of my door for the next 5 days while I'm in the hospital with a family member ... thanks Snap kitchen , I will NEVER give them my business again.

Ordered for my elderly parents Ordered for my elderly parents; had never used SnapKitchen before and wanted to try it. They were not impressed and did not want me to send again. So, I went to the website to cancel subscription and there is absolutely no option for me to do that. Makes me wonder if this is a way to continue sending meals and charging card until you figure out how to stop it.