Lori
USGuiseppe's Customer Service Exceeded my Expectations Guiseppe was extremely polite, friendly and has excellent communication skills - as well as was confident and knowledgeable. I called because I needed to learn how to credit a partial invoice for a customer. He not only helped me learn how to do this, but he asked if I had the time, he could show me around the Payjunction portal. I did not even know the portal existed prior to this call. Guiseppe helped take me through the salient portal items that I may find helpful. He was patient and positive. If everyone at Payjunction gives customer service like Guiseppe, you will only have happy customers!
Pure Vet
USSupport team member was excellent in… Support team member was excellent in providing additional knowledge and recommendations. I did not feel rushed to get out of the call, he took his time to ensure to guide me through my ticket. Team member even asked if I had any additional questions. Highly recommend this Team member as an example of excellent customer service.
Cranston Parrish
USBest service, man deserves a raise!!!! Mr. Castenetto was very knowledgeable about the system and diagnosing is over the phone. He is a major asset for your customer support team, he had us up and running in less than 20min fantastic!!! Give this man a raise asap.
David Pender
USNick was a great help Nick was a great help He was very patient and carefully explained everything. He waiting while I made the necessary connections, reboots etc and stayed with me the whole way. Best customer service!
Brittany Catalano
USGabe Was Great! Professional & Well Trained Gabe answered my call right away and was super professional and prompt! He was nice and answered all my questions right away! Gabe is obviously very well trained and a very qualified specialist and Pay Junction is blessed to have him on the team! He instantly had the answer to my support question and also took time to review my account for us! Thanks Gabe!