Chuck Stancil
GBGreat deal! Happy customer! I purchased what I would call a "showroom model" grill head which had SLIGHT cosmetic flaws but was 100% functional. Compared to the full price of a brand new grill head (same model) this was an absolute steal! The grill head and accessories I purchased (in-ground mount, cover) were shipped FAST, well packed and received without damage. Online purchase process was a breeze and I won't hesitate to come back to them for more stuff!
Kristen Sims
GBAOG products I have had great experiences with BBQ Guys. My landscape contractor who built my outdoor kitchen ordered all the components I requested from the BBQ Guys site. Everything arrived in perfect condition. An AOG grill with all the bells and whistles, an AOG double side burner, Blaze double drawers, trash/recycle pullout system, and access doors. I ordered an AOG grill cover and it arrived quickly. I have sent in questions about products and also the best product to care for something, and I get an email answer the next day. These aren’t just stock answers attaching some site, they are specifically focused on what I asked. They have been great to work with.
Igor Roudatchenko
GBAfter doing my research on what i… After doing my research on what i needed, made a call and got connected with Mike Dodd, who helped me with a few concerns and solidified my decision. Made follow ups like he promised he would, never pushy always helpful. After a few more days of reserach and quotes, mike called back at a perfect time and we closed the deal. Thanks again.
Rob Trattner
GBGreat customer service. I have recently made a purchase from barbecue guys for a new gas grill. To my surprise, it arrived within days quicker than projected, As I was unboxing. I had noticed there were some parts damaged and the container With absolutely no external damage to the packaging. After contacting BBQguys They immediately ordered replacement pieces for me. Although I had issues with the product I purchased the customer service I received. What's second to none and would highly recommend.
Frank Wilde
GBBBQ Guys not completely honest Not specifically a review of BBQ Guys, but they are obviously pushing Weber Smokefire. Other places on web have scathing reviews on a very flawed grill. Their reviews are all rosy. I wrote of a problem I was having and I noticed it didn’t get published. I don’t think they are completely honest.