Great deal! Happy customer! I purchased what I would call a "showroom model" grill head which had SLIGHT cosmetic flaws but was 100% functional. Compared to the full price of a brand new grill head (same model) this was an absolute steal! The grill head and accessories I purchased (in-ground mount, cover) were shipped FAST, well packed and received without damage. Online purchase process was a breeze and I won't hesitate to come back to them for more stuff!

After doing my research on what i… After doing my research on what i needed, made a call and got connected with Mike Dodd, who helped me with a few concerns and solidified my decision. Made follow ups like he promised he would, never pushy always helpful. After a few more days of reserach and quotes, mike called back at a perfect time and we closed the deal. Thanks again.

I had an issue with another online… I had an issue with another online grill retailer so I placed my order with BBQGUYS. The customer service was top notch and the shipping has been exceptional. I placed the order on Wednesday and half the order is already out for delivery two days later with the rest expected early next week! Wish I went with this company to begin with..

Best site for BBQ Grills Lots of selection at good prices, prompt and free delivery

Bad customer service had to send… Bad customer service had to send pictures of damaged bowl on Kamari Joe ceramic bbq pit. Had to send several pictures of package. Damaged bowl, several photos of the box etc. Told them I would not open box until new bowl was going to be shipped. Fed-ex said it was not there problem got tired of the excuses and shipped back at my cost. Never again pitiful customer service.