Rich Martinez
GBNot a usual review-leaver Not a usual review-leaver - but awesome customer support experience and wnted to search for way to share. I ordered a ginormous (18") grav bong - free shipping to Chicago IL, arrived in 2 days... BROKEN. Seemed packed pretty well, but the downstem was broken and the bowl was shattered. Needless to say I was extremely disappointed. Friday night, called their # and got VM. Sent live chat and 20 minutes later response from Support Rep Gina: super nice and apologetic.. and on friday NIGHT. Saturday morning received tracking (expedited) for a complete replacement, and it arrived MONDAY - perfect condition. Hits like a train :)
Lisa Gallegos
GBI have tried several different headshop… I have tried several different headshop websites and this one is by far my favorite. The selection of products is fantastic and the prices are reasonable. I love to buy my grinders and trays from them.
Jeremy Isaac
GBI was a little hesitant to order from… I was a little hesitant to order from this site, but I am so glad I took the leap. The customer service was exceptional and the product I received was exactly what I was looking for. I will definitely buy it again from here, if anyone’s reading this, just go for it
Lily Blake
GBI recently purchased a water pipe from… I recently purchased a water pipe from here and I am blown away by the quality. The glass is thick and the percolation is smooth. Shipping was quick and I couldn't be happier with my purchase. I will definitely be ordering again soon.
Nik Erickson
GBI have had mixed experiences with this… I have had mixed experiences with this website, but overall I would say it's a decent option for those looking for Bongs, Vapes, and usual accessories. The product descriptions are accurate and the prices are reasonable. The only issue I've had is with the shipping, which can be a bit slow at times.