Great Company! I purchased their newest E-rig in May 2022, The Dabber. There aren't too many reviews out right now, most are from Youtubers who were sent the product. After a learning curve, I've really been enjoying it! The price was great and the quality is excellent. After a week of regular use (cleaning it with iso and q-tips after each sesh) it's in pretty much the same condition I got it. I see it lasting a while, especially since their was an extra coil included. The buying experience was great too. I was able to use Sezzle to pay, that's very nice. It was in my hands 4 days after pressing buy, couldn't be happier on that front. I'll be shopping with them again in the future, especially if their other silicone products are as good as this e-rig. My only complaint is that the instructions and packaging are in less than perfect English. They are understandable, but trial-and-error was necessary to learn when the instructions weren't completely clear.

Not Shipped within stated window and no customer service I placed an order on November 1st and it has not yet shipped. I’ve emailed customer service twice and have not received a reply even though it states that you should receive a reply within 12 hours. At this point, I am questioning if this website is legitimate. EDIT: 6 days later and I still have not received a shipping confirmation. These responses from waxmaid are disingenuous.

this is probably one of the worst… this is probably one of the worst websites I've ordered off of. I ordered my water pipe and forgot to click a tiny box to change my shipping address. I've messaged you guys on everything to change my address and haven't heard anything back. NOTHING. Don't order here this site is a scam. and if there not, there customer service is just terrible then. I get the same stupid message than no operators are available.

Stop SPAMING ME OR I WILL NEVER BUY ANOTHER WAXMAID PRODUCT! I made a purchase and just about every day since you have spammed me for this goddamed survey so this survey bugging me each day on end makes me want to tell everyone NOT to order from Waxmaid or you will be relentlessly spammed for this goddamed survey. Way to go, you alone caused this. Totally sucks.

Happy camper I ordered the Waxmaid 8" Upgraded Capsule Silicone Glass Nectar Collector Kit. It came 2 days early & works great. Even better than I expected. Very happy with my purchase.