Good customer service with defect product So I ordered the horn bong when I received it you could tell that when they were heating the glass to form it. The glass got way to hot andmelted bigger than what it was supposed to so the the down stem now would not fit because the hole was way to big after telling waxmaid about my problem they made sure my problem was solved after proving my defect. They sent me a new one that was correctly made for the price of the one I already purchased. Company’s like these really care about there business and it just shows with customer service thanks again for making my experience better.

It was a 4/20 present for my husband… ***EDIT: Customer service did respond! It was in my spam folder titled “service” so I totally missed it! They sent out new atomizers immediately and offered some advice moving forward. I’m so grateful! Very hopeful this solves our issue cause we really do love the Ares, it is a super convenient and Versatile piece!*** It was a 4/20 present for my husband and we burned through both of the included atomizers within a few days of LIGHT use. Reached out and received zero response from customer service.

Blazing Crystor S Waxmaid has the hook up on amazing silicone pipes. We scored a Crystor S that's absolutely blazing! It had an ice catch a double percolator system and was made from platinum cured silicone. It had a really cool little magnet to hold on to our lighter or dab tool. The suction cup base made it virtually impossible to knock over when sitting on a smooth surface. Our order was delivered promptly and accurate tracking was provided every step of the way. We are beyond happy with our purchase and we'll definitely be buying more from waxmaidstore.com! Keep up the great work!

The ash catcher that waxmade provides… The ash catcher that waxmade provides is a top notch improvement for any water pipes that aren't easy to clean, or need some additional smoke cooling. It works with different amounts of water, and can be easily taken apart for cleaning. WARNING, do not use with a gravity bong or other water pipe that causes back pressure after a drag, it will push the water back out through the ash catcher.

I love their products I love their products. Their silicone bowls are my favorite really preserves the product with minimum waste. My last piece from them was my favorite water pipe I’ve ever used, it was the 4 in 1 silicone water pipe. Unfortunately the piece was stolen from me so haven’t been able to have the experience in a while. I recommend this website to all my friends and I can’t wait till they come out with knee products!